[Resolved] RummyCircle.com — account and phone number blocked | |||
It's been more than 2 weeks my account has blocked. No response at all from your end. You guys my rummy circle account and my phone number also. I don't know how to contact you. How many days it will take to investigate. At least transfer the money which I have in my wallet to my bank account. There after I will not use this account please. I have to pay loan emis because of rummy circle I lost more than 25 lakhs but never blamed about rummy circle because I trust rummy circle that muchly. The way you provide customer service and birthday and festival gifts. I have enjoyed my journey in rummy circle a lot from past 3 years. Could you please call my registered mobile number to tell the status. I am worried about my money it's not all small amount near to 50000. The previous day I lost 80000 when my account has blocked next I was about to recover my lost winnings but someone tried to hack what can I do. At least transfer the money which I have in my wallet please. Was this information helpful? | |||
May 4, 2019 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Apr 03, 2019 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue. Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours. Warm Regards, RummyCircle Support Team | |||
2 Comments | |||
Comments
My Cash games not opened
Reply
My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification
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