[Resolved] RummyCircle.com — Account blocked without a valid reason | |
I have raised some users are cheating and got the money from me and I have the valid proof that some one picked the card and give to other user due to that I lost, I give this complaint with game id details for that they have blocked my account with the reason that I played together with some sarathking, I am telling this I dont know this person and I asked the proof in what basis they have blocked but for that without reading the email I am receiving a email stating that which is already resolved under ticket id 5870841 but this ticket id raised by me for other doing false play in the game but my account got locked with the same reason after a couple of emails actually the account they blocked me after highlighting where the users played together. This is really a fraud company and doing fraud interms of their own players playing in the site and if you raise complaint they will block the account without any answer ( I know they do not have any answer ) I am attaching few of their illogical responses. and few visible proof why they locked my account Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved RummyCircle.com customer support has been notified about the posted complaint. Verified Support Aug 18, 2020 RummyCircle.com Customer Care's response Dear Player, Greetings from RummyCircle! We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away. Regards, Team RummyCircle. | |
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