RummyCircle.com — account is closed and total amount is not reflected

Hi sir,
Rummycircle.com

My account details
User id:pradeep18857
Amount: rs. 19000

I have earned the amount like around rs.19000/. While playing the game they are automatically closed my account.

The amount is not reflecting it's showing rs.0. They are automatically deducted my amount and they r not allowing me to transfer.

So i want my money back that is around rs.19000
So please help me out.
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RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Oct 21, 2019
Updated by Pradeepchavan523
Hi,
I have sent the mail to your support team.They are not responding instead of that they are blocked my amount.So I don’t know anything I need a solution.
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Complaint comments 

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Hi,
I have sent the mail to your support team.They are not responding instead of that they are blocked my amount.So I don’t know anything I need a solution.
I get the bonus of 100rs for refering my cousin in rummycircle.com and i requested for withdrawing but now the withdrawl gets rejected.. they cheating that thy are 100 percent trustworthy

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