RummyCircle.com — ID closed, but personal data not removed in database | |||
I am a small stake player with id murty1157 in Rummy Circle since 2016. Even though I lost a considerable amount in all these years, but I really enjoyed the cash games. In May first week I requested rummycircle to hold my account for 15 days due to my personal reasons, whereas rummy circle had closed my account murty1157 permanently. I request many times to re-activate my account and I was informed once account has closed permanently, it is not possible to re-activated. Then, I request them to transfer my balance amount in account, and they done it, for which I am very thankful to them. Since my account had closed permanently, I can not play cash games and transactions except practice games which I am not interested. I requested them again to delete all my personal information, bank details, id, pw and KYC, but rummy circle has not done it inspite of my repeated requests by mails and they are not responding to my requests. Hence, I request Rummy Circle through this online grievance platform to take suitable action immediately. thanks murty1157 Was this information helpful? | |||
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RummyCircle.com customer support has been notified about the posted complaint. Verified Support Jul 08, 2020 RummyCircle.com Customer Care's response Hi! We regret any inconvenience caused. Please share your username and registered email address details with us via email and we will look at it right away. Regards, Team RummyCircle.
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 5 Comments | |||
Comments
For all these online complaints against rummy circle, simply they send a stereo type reply asking complaint person to contact their rummy circle support team furnishing player ID, mail and phone details.
but, afterwords no response from them.
but, afterwords no response from them.
Rummy circle is not responding to my requests through this platform and my email (in response to their suggestion to send maid id, email details etc).
please instruct rummy circle to take immediate action on this issue
murty1157 (P Rama Chandra Murty)
please instruct rummy circle to take immediate action on this issue
murty1157 (P Rama Chandra Murty)
sir,
No response from Rummycircle. So far they have not deleted my personal details, id, pw, kyc, bank details
from their database. please advise what is next step? tku
No response from Rummycircle. So far they have not deleted my personal details, id, pw, kyc, bank details
from their database. please advise what is next step? tku
I am glad to inform that my rummycircle account has been reactivated yesterday night. hence close my
complaint against Rummycircle as SOLVED
tks/regds
P.RAMA CHANDRA MURTY
complaint against Rummycircle as SOLVED
tks/regds
P.RAMA CHANDRA MURTY
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so far they have not taken any action in deletion of my personal particulars, id bank details, KYC, even they have not acknowledged my mail.