[Resolved]  RummyCircle.com — my account automatically changed from rahim1143 to rahim1144

I was doing a transaction of 9000 into my Rummy circle account rahim1143 transaction was successful and I got a massage and then suddnely I was logged out automatically then I logged in and then I seen zero balance in my account and I was screamed and trying to find the reason why it seems zero after many attempts I got the reason and I seen that my account is changed into rahim1144 from rahim1143 I logged out many times and every time I logged in to 1144
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Sep 23, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
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