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Runwal Group Complaints & Reviews

www.runwal.com

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Updated: Aug 30, 2024

Complaints 254

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18

Unresolved

236

Bad 😕 It seems that Runwal Group has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Customer Services

refund of token amount eoi 50000 rs

refund of token money eoi 50000 rs

money not refunded- even after one year

Most useful reviews

Refund of Booking amount (25000+25000) against 2 flats (3BHK)

Amounting rupees 3,00,000.

FLAT Booking status

Runwal My City Dombivali East

Useless Customer Service from Runwal Gardan

Not able to login to customer portal

Runwal Group reviews & complaints page 3

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We trusted runwal developers and booked a flat in runwal bliss in the October 2020. We were committed with a specific time period for receiving the OC and posession which was ideally by year 2022.

It's almost 2023 now and we haven't yet got OC . The CRM team commits a date and the reality is that we never got OC in the committed date .

We have been staying in rental apartment since 2020 thinking that by 2022...

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Booked a flat at Runwal Bliss Kanjurmarg in Nov 2020. Was assured that the flat will be delivered by June 2022. Its March 2023 and we still are waiting for Tower A possession. When enquired, I am told that we will get possession by June 2023 due to some external work that needs to be completed. I requested by RM (Priyanka Dudani) if it is possible to visit the site and see the flat but i was told it is not possible due to no entry exit points...

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Address: Runwal Enchanted, Kolshet Road, Kolshet Industrial Area, Thane-West, Thane, Maharashtra 400607

Myself Ms. Priti Paudwal and my son Mr. Tejas Paudwal visited Runwal Codename Enchanted, Kolshet, Thane-West on 21st January, 2023. Sales representative - Mr. Sachin Sathe insisted us to swipe token amount of Rs. 54000 under the pretext of some lucrative offer. He told us that we can cancel our deal within 15 days and they will provide refund. We paid Rs. 54000 by using credit card. **Kindly note that they only provided cost prize of flat...

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Address: Manpada, Kalyan - Shilphata Rd, Bhadra Nagar, Dombivli, Maharashtra 421204

Hello sir,
my complaints is against runwal garden dombivili. we booked a commerical shop in 2021 while booking they show us layout of coner shop and have both side big shutter now after completion of a project they handover one side shutter with small 10 feet shutter. during six month we taking followup of teams of runwal garden they say only we doing. now they totally side no we can not do anything. please sir have a humble request...

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We were promised a covered stilt parking during sales and are now telling us we would get hydraulic stacked parking.Is there a way we can resolve this...

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Address: Thane

Hello Runwal,

I am Anujkumar Sharma, staying in Thane. I have visited your one of the site for one year before.
I am now fed up with your calls from your site.

Many time I have requested you to not to call me. Every time your representative said that they will not call and we will put your number in DND. However I am getting invitation calls from your side.

It is high time now, it is kind...

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Address: Runwal Garden Dombivali

Hi,

I have made purchase before covid in phase 1. There is reconciliation issue wherein Runwal had shown some excess amt paid. I was following up since long but remains unresolved. I had send various mails and made many calls however all efforts are in vain.
Pathetic client service i have ever seen. For mistake done by Runwal I have to call 100 times however RM is enjoying his own sweet ignorance.
Even if by...

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Address: Ghatkopar West

I have booked property at Runwal Bliss and after postponing possession by 3-4 times, finally they have said for Mar-23. However, they are not even allowing interior person for measurements in feb month ..that’s a month prior to their final committed date . Worst experience and poor commitment....

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I was promised possession in March 2022, then July 2022, then Dec 2022. Now after 1 year of delay CS team is providing ledger of interest charged due to late payments. Late payment interest is charged on booking amount also. Booking amount?? How can booking amount be delayed?? You pay the money and book flat. This is extortion after collecting all monies as per agreement. Have been chasing CEO Manoj Paliwal but no response....

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Address: Runwal Gardens

I have booked a flat in Runwal Gardens. I have made all payments on 29 Dec, 2022. As per the CRM 15-20-22 days is required for possession after final payment. But in my case already the process time as per the CRM is passed. We are begging for possession of our own flat from runwal gardens.
Not getting satisfactory answers from respective persons. They are only saying it is process. I want to ask if all work is over then only final...

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Address: Runwal Gardens Dombivli

I have booked a flat in Runwal Gardens. I have made all payments on 29 Dec, 2022. As per the CRM 15-20-22 days(verbally said) is required for possession after final payment. But in my case already the process time required as per the CRM is passed. We are begging for possession of our own flat from runwal gardens.
Not getting satisfactory answers from respective persons. They are only saying it is process. I want to ask if all work...

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I have book the commercial unit on 2 oct 2022 however due to financial crises I have cancel my unit I have given verbal communication in end of December. I have marked the official mail on 2nd January 2023 to Mr pratap bandahari and a reminder on 7th Jan. On this I have spoke to his senior Mr Chetan. As per his word we will be refund the amount for all the customer who will be cancellation the unit and will send the bulk refund. But to this...

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Address: Pinncale Gloria, Survey no 33, Hisa 3B, Kolshet Road, Thane west 400607

Hi,

There is a loud digging work going on regularly on Sunday. The noise is very strong and disturbing. The site is adjacent to our building.

Please register my complaint and take necessary action....

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I have booked flat at runwal enchanted thane, Due to some issues i was having some quires, but runwal sales executive and team doest not have time and manners to talk to customers....

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I was planning to book 1 bhk flat with runwal my city and I sent token amount of 54000 for the same.
But due to some personal emergency I need to cancel the booking .
So I am requesting to refund of my token amount as early as as possible....

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Runwal Garden Dombivli
The area in advertisement and carpet area of 683 sq ft however on cost sheet builder given as RERA carpet area as 645.52sq ft. As per floor plan room dimention builder ris giving 601.20sq ft area. and not giving any explanation with regards to diffence in of 45sqft area. We have visited office many time with regards to complent but no any responce was received from builder.
we have paid 367000 to builder...

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Address: Domvali east

I am vivek pandey I have booked 2 bhk flat last 5 before month till agreement not done . Very bad experience with runwal Group. Account and banker team very loudly talk with customer and say agreement nhi hoga kuch bhi kar lo. Please share runwal Group md number.

Thanks
Vivek pandey
[protected]...

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Address: Bldg No. 35, Flat No. 003, Indrajeet Chandresh Accord, Mira Road (East), Thane - 401 107

I am Mr. Ajit Arvind Mulye booked a Flat Under your My Runwal City Project held in Dombivali under Cluster No. 7 Tower No. 5 having Flat No. 2305. Have initiated cancellation request through my RM Mr. Ansh Jain verbally on 29th June’2022 which he accepted and ask me that he will proceed with cancellation request & refund of booking amount.
Later have initiated my request through an email on Dtd 07th of July 2022 on which Mr. Ansh...

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Address: Kanjurmarg

Website: Www.runwalgroup.com

Dear Sir,

I humbly submit to you that I have registered myself as a channel partner (broker) Dhc new homes pvt.Ltd with your company for marketing and sales of your real estate inventory at RUNWAL AVENUE through your site-in-charge Mr.Avinash Choudhary and Roshan Sawant .

I identified Mrs. BHAGWATI BHISHT and Mr. MEHRAN BHISHT as prospective purchasers, followed up with them with my business partner Ms. Saylee...

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Address: Kanjurmarg

We had booked a 1BHK flat in Runwal Avenue on 30th August 2022, so we swiped booking amount and gave advanced cheque as a part of the booking amount which your team were going to draft on Monday.
Then within the next week on 6th August 2022, we gave another cheque for the date 14th August 2022 as a part of fast payment which your team again drafted.
After 2 weeks around 24th August 2022, I called a team member regarding our...

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