Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 4%
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160
COMPLAINTS

Lodha Group Customer Care

Lodha Group

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Address
Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
4%
Complaints
160
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — delay in handover - everyday new information

 Ashutosh Pati on Jan 12, 2018
Hello,
I have struggling with lodha, i booked a flat at m-1502, wing m in lakeside. Since last 3 months i am following up with all the concerns people and wanted to visit the side before the key handover. They didn't agree after 2 months somehow i did compromised stating that i will carry a demand draft of the rest amount at the time of key handover and receive the key and give the demand draft.
Since last 45 days, i am getting some new information everyday, after getting confirmation from the help-desk for the key handover on 14th jan, i made the online payment though i agreed to...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — delay in completion and very poor quality work

 Moses2011 on Jan 5, 2018
I booked a flat with lodha on the basis of the brand and confidence due to its name and market presence

I could not move in due to faulty works and the completion of the tower with safety lifts. Lodha charged us with 18% clause on delays of payment by a day. Today they must take ownership and compensate for the delays

Poor lifts... Already complained several times
Parking not allocated yet
Full amenities not provided
Quality of flat work poor
Bathrooms smaller and unusable comods
Wash area smaller and reduced
Reduced play...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — cluster segment blank & clock time reset to default issue & ignition off during vehicle running condition

 Surendran J on Jan 4, 2018
Dear honda team,
Issue:1
I gave my honda hornet 160r bike for general service in lodha honda[chrompet branch] on 25/nov/17 and i have given expected delivery on 29th/nov/17, but 06/dec/17 it has delivered delayed still not resolved completely[tank lockset not fitted till now am using old tank lockset and unique ignition key.. Due to lockset part unavailability its delayed..
I have been following since last 3 months for lockset. On the date of delivery they agreed to change my lockset in 1 week of time i. E on 13th of dec. But till date it is not resolved.

I...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Lodha Group — refund of booking amount for lodha palava project

 Pareshbedse on Dec 31, 2017
I have visited lodha palava site through agent mr. Anthony (+91-[protected]). I had paid booking amount at lodha palava on 18th sept 16 for project golden tomorrow (Rera registration number - p[protected] / p[protected] / p[protected]), with token amount of rs.45000/- lodha head office - lodha excelus, n m joshi marg, mahalaxmi, mumbai – 400011.
To the sales manager mr. Ashish sharma (+91-[protected])

I had verbally cancelled my booking on 5th aug 16, and requested then to refund booking amount of rs.45000/- as there is no unit / flat is booked for me and not even allotted...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — false information, cheating and fail to refund money by builder

 ajayg_Mumbai on Dec 30, 2017
In march 2017, i have booked flat in lodha palava on the basis of information provided by sales team, but surprised to see that many wrong information provided including possession date, relaxation in interest on delay possession, restriction on resale, inclusion and exclusion from price, floor and many more.

Many reminders, notice and calls from my side, but they were not ready to t listen after advance payment. They always asked me to adjust or compromise with whatever they give. When i asked refund as agreement is not signed, they clearly refused and started charging interest....
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — delay in possession of flat - lodha

 modiamitrr on Dec 21, 2017
Dear sir,

I have booked flat at lodha as of april 2014 with agreed date of possession dec 2016, but still after 3 years 8 months i have not received possession of flat.

Moreover as per agreement of sale there is grace period of 1 year which is also about to to cross on 31st dec 2017.

As per last communication now possession date is shifted to july 2018, without any compensation.

Now i am asking to terminate agreement, than lodha customer care replied that i would be charged 10% penalty, moreover refund would be paid in 12 equal emi without...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — booking amount refund

 sonia123321 on Dec 20, 2017
Sir/madam,
Dated 17.12.2017. I have visited palava city and there met with mr. Praveen (Praveen. Khandekar@lodhagroup.com-[protected]) & with mr. Kamlesh hanfode (Kamlesh. Hanfode@lodhagroup.com-[protected]).
We booked flat under as of attached and paid booking amount as rs.99000/-and on the same day when i came to home then at night due of some cerious incident i planned to canceled and then and there itself called and ask him to refund my money,, that day both agreed but now they are not responding..

Kindly refund my amount.. This is very critical and cerious situation...
Complaint comments  Read comments Complaint category Home & Garden

Lodha Group — refund my booking amount

 shreyamanish on Dec 14, 2017
Hi,

We have cancelled our booking from lodha mira road project 10 days back, but the staff is misbehaving and not considering the cancellation. Also they have called and informed no refund will be made, which is not in the policy as well.

The reason for our cancellation is that project has not received cc contrary to what was claimed to us at the time of booking that cc will come in a month. So we really do not want to go ahead with this project anymore. We need our refund back immediately, even after constant follow up, staff is misleading us, misbehaving with us...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — booking amount not refunded for lodha palava flat no. 1203 riverside

 ahmedisrar on Dec 9, 2017
I booked 2 bhk flat in lodha palava city and same cancelled due to non proper response from the customer relationship manager and wrong information given by sales team.
After cancellation customer relationship manager agreed to refund 50% of token amount and got signed for the same. Now i am getting letter from lodha indicating that full 90000 rs. Got forfeited.
How i can get the refund presently i am in oman....
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — lodha luxuria priva c wing - michelangelo

 PhillipT on Dec 7, 2017
I purchased a 3 bhk large flat in c-wing michelangelo and got possession and the same has been given on rent. However it is more than 4 months now, the non-stop huge civil work going on in the 2nd, 4th and 5th floor. The work is carried out even on sundays and public holidays and during the afternoon. Mr. Vinay, the site manager is constantly being informed and he is trying his best to control the nuisance. However the work does not seem to stop and workers are all over the place. There is a huge security hazard and noise pollution.

If the civil work which seems to be carried out...
Complaint comments  Read comments Complaint category Other

Lodha Group — property changed after a booking before it was codename riverside aurelia g 1802 and now it is codename epic aurelia 1802

 Dj-vivek Hbds on Nov 30, 2017
As i booked the flat code name riverside aurelia g 1802 but i am confused when i got the receipt by courier at 27/11/2017 vide receipt no is 00688664
In receipt why the flat has changed tower changed why your management has changed the property which is totally wrong which may pls correct the mistakes at this stage now to avoid further legal communications
(Code name epic, aurelia g 1802)
Instead of our booking
(Code name riverside aurelia g 1802)...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — lodha fiorenza — blindfolding flat buyers and misleading rera

 Krishnaraj Rao on Nov 18, 2017
If you sign any papers or swipe your credit card at the lodha fiorenza sales office, you may forfeit lakhs of rupees or make a terrible investment. The branding message of “interiors by jade jagger for yoo” hides unverifiable claims, unfair dealings and badly planned towers. If you are a flat-buyer looking for a new good house, or a property investor looking for appreciation, stay clear of lodha fiorenza.

Investors who bought exorbitantly-priced flats in the venezia and sienna towers some years ago are now struggling offload it, even at a loss. They are facing fierce competition...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — 1/802 lodha eternis

 harrry potter on Nov 12, 2017
Dear sir,
As you are aware, my flat was leaking before possession in the master bedroom 2014. Your engineers repaired it without respite. The leak continues.
The parapet terrace also leaks. You provided an extra sheet in the opposite building at the same level but not to my flat. All balconies and dry areas leak during the monsoon. Inner wall of the master bedroom also has the same issue and the changing room too. We have given a letter to that effect too to your office. Following this complaint mr prathamesh your employee has brought your engineers thrice recently. But no action...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — safety grill for heighted flats at lodha

 Apurva Deshmukh on Oct 30, 2017
Lodha is well known brand. But we dissapointed lot when we brought flat at mumbai ghodbunder rd in loadha.. And we found our another society member and friends also facing problem to get saftey grill or saftey at very heighted floor of flat.. Such as 11th 25th floor.. We hv childrens n we got very much scared if about height saftey is not there. Lodha would not allow ous for height saftey... Now in december we are going to shift at gb rd thane 's lodha. But i am very much scared about height and careless attitude of this builders... If any sucide or falling down case will happen..in lodha.. It will...
Complaint comments  Read comments Complaint category Other

Lodha Group — parking issue

 Sumit Sumansdfsdf on Oct 11, 2017
Dear sir i reside at platina a and facing lot of issues of my bike parking. Firstly you people have given me a parking way ahead of my building and secondly when i park near the experia mall where all the bike are parked and then when i come back from work i always see m bike been mishandled and put inside so that i had to struggle and remove 4-5 bikes to get my bike out. Its so rude and people should not touch or remove other bikes just for there comfort. If i would have done with yours may be then you can feel the pain. Firstly i dont stay on rent and made the entire payment and still some illiterate...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Lodha Group — refund after cancellation of flat

 Manjit Oberoi on Sep 12, 2017
Hi, i had booked a flat in lodha amara on 23 july 17 at lodha amara on 23rd july 2017 in wing #10 flat# 2703 (Rera registration number - p[protected]), with token amount of rs.45000/-
Lodha head office - lodha excelus, level l 2, apollo mills compound, n m joshi marg, mahalaxmi, mumbai – 400011.
I had verbally cancelled my booking on 26 july 17 and formally sent email on 3rd aug 17, and requested then to refund booking amount of rs.45000/-
Reply i got from sales manager tarun agarwal (+91-[protected], tarun. Agarwal@lodhagroup.com) is “at the time of sale it was clearly...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — regarding cancellation of flat due to incorrect information

 harshit_saxena on Sep 4, 2017
I have booked a flat on 15th august, 2017 in lodha casa epic fontana - c-1106 and paid rs 45, 000/- as a booking amount.
Next day i came to know that directions were not provided to me properly when asked at the time of booking, so i wanted to cancel the booking because of misguided information.

But they are not ready to refund.
Since in my case they have provided me with incorrect information they are liable to refund my booking amount.

Can you please help....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — casa rio riverscape d - inferior construction & extreme delays in rectification

 Santosh Warriar on Sep 3, 2017
Hello

I booked a flat in lodha, casa rio, riverscape d wing on the 18th floor. However, there are lots of problems with the construction and repeated follow ups with the pcma have yielded no results!

1. During possession in march-2017 we had complained that the tiles in the living room were cracked. While they said they'd rectify it then i have not seen any action from their end so far. After following up and visiting them personally many times they tell me that they don't have the tiles and it's unlikely they can fix it anytime soon!

2. We took possession...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lodha palava - delay in possession

 ranasatendra on Aug 31, 2017
Lodha signed agreement for sale for two flats that i purchased at palava/dombivali - exotica - case rio gold. All the payments made including 2 years advance payment for society charges & maintenance with 18% gst which did not apply during my signing agreement! Nevertheless, after al payments made to last rupee, lodha is taking very long to handover my flats. I had requested for pre-possession inspection which they refused, is this allowed? My 2cr investment we cannot inspect!? Please advise recourse to take builder to task as delays to too high. I am unable to use property which is oc ready and...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of booking amount from lodha group

 Omprakash Rajbhar on Aug 29, 2017
Hi i paid lodha group for booking of flat in palava via swipe machine sum of amount rs 90000/- on 12 aug 2017 for casa fontana but due to my financial situation i am unable to continue for funding the project so i decided to cancel the booking and ask for refund but they refuse to pay. Please advice what has to be done as i am the only bread earner for the family and such a big loss will be to much for me to adjust....
Complaint comments  Read comments Complaint category Home & Garden

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