Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 5%
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226
COMPLAINTS

Lodha Group Customer Care

Lodha Group

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Address
Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai
Mumbai City District
Maharashtra
India - 400011

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
5%
Complaints
226
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group Complaints & Reviews

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Lodha Group — booking amount refund lodha trinity

 Praveen_Nambiar on Apr 9, 2019
I had paid 45, 000 as a booking amount in Lodha Trinity on the assurance that if my bank loan is not sanctioned the same will be refunded to me in 30 days (as per official email). Payment was done on 1st Feb and Bank verdict came on 10th March, I wrote to Lodha spoc on 13th March to refund my money. Till date I have not received my refund amount
Lodha executive - Akash Shetty

Kindly help in resolving this issue.

Regards

Praveen
[protected]...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — money refund

 Hirensangani on Mar 1, 2019
I had booked a unit in belmondo pune in last week of december and swiped my debit card for 1 lac inr. Later we did not wish to go ahead with this unit and requested for refund. We got the acknowledgement from the senior sales team that amount would be refunded in 45 days. Till date it has been 60 days and still i am following vwith sales team and just getting dates and dates. Kindly resolve. We are teachers and this is our hard earned money. I had swiped nri card. Hope this is solved asap without any top people intervention...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — refund of booking amount - lodha luxuria priva, thane

 Sreemoyeetua on Feb 17, 2019
I, rahul ghosh, along with my wife, sreemoyee mukherjee, had booked a flat (2 bhk unit) in lodha luxuria priva, thane on 26th june, 2017. Our initial blocking amount was a sum of rs. 1, 80, 000/-. This unit was in tower 2, 25th floor.

After booking of the flat, we didnt receive any communication from any lodha representative about further processes, how to progress further with the initial booking etc. It seemed they were only concerned with the sale of the flat and not any service thereafter.

During this period, my maternal grandmother expired suddenly and as a result...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lodha casa clara

 Ruksana Siledar on Feb 12, 2019
This is to let you know that in the month of may 2018, we have booked a two flats in casa clara bearing room number as

Casa clara flat no. 1603 (C wing) in the name of ruksana shahajan siledar
Casa clara flat no. 1704 (C wing) in the name of shah alam faizulla makandar

Your sales officer (Avachi, niraj mishra) offered by 5/95 scheme on our booking and this was the very first reason for us to book flat in casa clara

Later on your loan representative (Badrinath) misguided on the loan procedure and now we come to now from our banker (Hdfc) that...
Complaint comments  Read comments [1]Complaint category Loans

Lodha Group — structural damage main door frame wall

 Manilakabra on Feb 10, 2019
I bought a flat at lsg uno h 0105. Got possession in 2018. I neither occupied nor rented. Surprisingly when i visited last month, saw a crack under the main door frame.
The maintenance team refuses to carry out the work stating one dlp over, they don't that the construction quality was really poor.

Please address this issue as i want a solution asap.

Regards
Manila...
Complaint comments  Read comments [1]Complaint category Building Developers

Lodha Group — receipts of final termination letter by lodha to customer : delay has been on part of lodha group for providing the legal clearence documents

 rkanojia on Feb 1, 2019
Dear sir,

I am rajesh kanojia. Have purchased a flat from lodha group.

Booking has been done on[protected].in lodha mira road - tower 3 flat no : 702
Customer id : [protected]

Since then 3 demand letters have been paid. But, post that i have applied for bank loan. For which lodha team was to submit the noc, blue print, roc, tital report, clearence report.
This is been provided to me in 23 dec'18... Inspite of almost 160 follow up mails.
All of a sudden lodha team is sending me a termination letter of property by giving the timelines...
Complaint comments  Read comments Complaint category Loans

Lodha Group — given me wrong information on possession date

 lavina mendonca on Jan 22, 2019
The sales person has given me incorrect information on rera possession date.
I had done the booking on 19th jan, 2019
In rera its given 2023 and the sales person had given the information on possession was 2021...
He is still having the rera gives an buffer time of 1yrs & half month...
Which i am still afraid.
While asking for refund of my money he is saying it wont be refundable.

Firstly he gave me incorrect information on the possession date since i want a house to stay on a early possession date

Kindly request you to please help...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — cheating senior citizen when booking flat

 poonam56 on Jan 21, 2019
I'm a senior citizen
At the time of booking the flat at casa marvella, i was told that just reserve the flat so that unit won't go to someone else and if we change our mind we can cancel the booking after deducting 10% of booking amount.

So with the convincing of the sales team i have booked it immediately.
But now due to some personal problems i want to cancel the booking.
I was never told about no refund and all my hard earned money would be forfeited
I would never book that flat
And would have thought before booking.
Now when i asked for...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lodha amara, thane

 Nemiraj on Jan 15, 2019
I had paid 45k through credit card to lodha executive to purchase a 2bhk apartment in the month of dec, 2018. Later i went with my fiancé and decided not to go ahead with the property. I had an email from lodha team saying they will refund my money in case i change my mind. Now i’m following up with them and sending them emails to which there is no response. If this goes on the way it is, i’ll have to file a police complaint and get this news to social media. I’m qualified chartered accountant and have good connections in media industry. If i don’t get my money back asap then i’ll have...
Complaint comments  Read comments Complaint category Home & Garden

Lodha Group — refund or re adjust the, flat brokerage amount for the service which not avail

 inikoe onl on Jan 14, 2019
This is reference to the flat rental service which was not availed by us but still brokerage charge paid against the service.

Being a valuable referral customer\investor of lodha for palava city. I have a flat in casa rio which was given on rent through easy lease team for which the brokerage has charged by easy lease. Due to some reason of misunderstanding between tenant and us, deal got off before availing the service itself (Tenant has not occupied the flat).
Now we want easy lease search for another tenant for our flat, but easy lease team is denying to provide service...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — refund of flat cancellation - cheated with wrong information [Resolved]

 dhananjay.upadhyay1 on Jan 9, 2019
At the time of booking, we were told that just reserve the flat so that unit won't go to someone else and if we change our mind we can cancel the booking after deducting 10% of booking amount.

so this was the only this discussed, and based on that only we have booked it immediately.

If we were told about the no refund for booking we wouldn't have booked the flat at the same time and we would have taken some more time to think.

I have already mentioned that I won't be able to pay anything until October 2019 because of my fathers Stone and kidney operation....
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — excess payment taken

 afj on Jan 5, 2019
I hereby is writing this complaint against lodha group as i have been cheated by paying excess amount. I have bought a flat at casa clara constructed by lodha. I have never been shown the exact location of my flat till now. I have paid upto rs.180000/- as my due amount. I had also applied for a housing loan but the loan is not being sanctioned as the construction is not completed as per bank requirements. Not even considering this, they are charging more and more interest. Till now after each payment they are adding it as admin charges, interest, etc. I hereby request you all that if you are buying...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of booking cancellation amount

 JagannathanK on Jan 5, 2019
I had booked a flat in lodha splendora platino b with the initial amount of inr 3.06 lacs on 22nd dec 18 and had swiped my card. The digital application with the details filled in came on the next working day where i observed some of the promises including the documentation of the allotment letter for garden space were not mentioned, further a series of items promised during the visits on the readiness of the flat were listed up for confirmation and to be included in the application.

I have not confimed on the booking unless the queries and answers are provided. To our surprise there...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — booking cancellation in lodha ncp and amara project in thane

 Virat2018 on Dec 21, 2018
We made booking in Lodha NCP project with Rs. 2.6 lacs rupees but cancelled in a day as our loan was not sanctioned. They refused to pay back the amount so we booked in Lodha Amara project with another 66 thousand rupees. After few months of not receiving any documents from them to process our loan application. we requested to cancel in July, 2017 but they never cancelled or paid us back the booking amount....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lease agreement cancellation

 Sanrup2303 on Dec 20, 2018
Dear All,

This is regards Lodha lakeshore green, as me and my husband approached easy lease office for rental occupancy.. That moment there was already 1bhk owner who was looking for tenants for his flat after the fellow from lease office he explained rent traffic and hence he asked us to check once 1bhk flat which owner was face to face for discussion after seeing flat I decided to get back next day.Next day when me and my husband visited lease office again and we need to go for 2bhk that fellow he was so much smart enough he reverted there are no flat available of 2bhk in his inventory...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — absolutely shoddy quality of lodha builders 7 star flats/building...

 shilpithard on Dec 17, 2018
Absolutely shocking to see that my flats at lodha is made out of soft and fragile material, water soluble plaster of paris?. A cup of tea falls, and my wall can melt down! A tiny pencil-sharpening blade is all it takes to cut the walls. Burglars can noiselessly and effortlessly break into your house through such soft and thin walls. Is this what i have paid crores of rupees for!

See my flats video...https://www.youtube.com/watch?v=jW9zzMIy2jU&feature=youtu.be

Another shock - if one flat catches fire, it can rapidly spread to other flats, especially on higher floors...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — ambiguity on possession date

 MaheshP23 on Dec 15, 2018
I have booked flat in casa rio, palava. Registration is done, however there is no commitment on possession date, when i tried to contact sales team and registration team, they are only circuling back to each other.
Need urgent support

I have already made all required payment which are due so far. Sales team had totally changed their way of response. I find it little fishy and because there is ambiguity in possession date, i feel lodha builder need to take it very seriously from customer satisfaction perspective. There is no transportation in transaction...
Complaint comments  Read comments Complaint category Home & Garden

Lodha Group — refund of booking value

 Tyronne Nunes on Dec 13, 2018
Dear All,

I am writing this sharing my bad experience with Pallava Lodha. I had booked a flat on 02/10/2018 and Paid Rs.273550 Rs.30000 towards registration. I have to cancel the same because the team has failed to provide 95% Loan as committed. Lodha is only returning less than 50% of the booking amount towards cancellation.

All documents were given to L& T Finance (Mr.Shiv). The documents and the processing fee of Rs.1000 was given to him on 15/10/2018 and several reminders as well post submission. They got back to us on 05/12/2018 with the sanction letter of Rs.30,...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — site visit at dombivali with assurance of ola reimbursement of 590 not received for drop

 vhegde on Dec 10, 2018
An agent from deals money rupali rauth called me on weekend to show me a lodha property in dombivali and she promised that the company will bear the cost for travelling. While coming back she refused to pay for ola since they were in strike and suggested me to book ola myself and mail the bill to her so that she can reimburse me. She gave me in writing too that she will reimburse the money. Its been more than a month i am following up with her and some few days back she pinged me saying that she's resigned from dealsmoney channel partner for lodha. My 590 rs is just gone wasted. I tried calling...
Complaint comments  Read comments Complaint category Car Rental

Lodha Group — parking allotment issue

 Prakash Gaikwad on Nov 23, 2018
I have purchased flat in casa rio, palava city, kalyan shil road. Its been more than one year not given any parking slot, after struggle of months got one parking which was already allocated to someone else. Means same parking these people allot to multiple people and themselves they are not aware to whom and how they have given these parkings. Biggest joke, you can not take you vehicle inside if you do not have parking allotment without entry means you are owner of flat and you can not drive your own car, you can not park. I need to understand do i need to take my car in flat which is on 8th floor?...
Complaint comments  Read comments Complaint category Building Developers

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