Lodha Group Customer Care
Lodha Group
Customer satisfaction rating: 9%
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Lodha Group Customer Care

Lodha Group

Lodha Excelus, N.M. Joshi Marg, Mahalaxmi
Mumbai City District
India - 400011

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Lodha Group related photos (31)

Lodha Group Complaints & Reviews

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Lodha Group — refund of booking amount & request letter

 amuvaishu on Sep 15, 2019
Dear sir,

My self amit chavan i had booked a flat in lodha green shore taloja bypass road i paid booking l & ll amount which was 194146/- last month my wife was hospitalized due to pregnancy emergency and health issues bcoz of this i borrow lots of money from outside i already updated the same in lodha service support team i requester them to cancel by unit as i have not signed any agreement and allotment papers and refund my money but unable to get positive response from them.
Here i am requesting to lodha group please refund my hard earn money to me this money will help...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — delay in refund of eoi case - 04240354

 Simon Borde on Sep 9, 2019
I had made EOI payment on 21st Apr 2019 for Lodha Amara 2 bhk flat which was going to launch by 10th May. Since I was not satisfied I had requested cancellation on 15th May 2019 and till date I have not received my refund of EOI Rs 2, 16, 000. I had escalated almost 7 times now to Lodha customer care and everytime a new executive calls back and provides new date for refund. I am being cheated and Lodha is holding my money illegally for so long. Even the sales team didn't bother to respond now....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — seepage and water falling

 [email protected] on Sep 9, 2019
I have been contacting u all by last 3 months, but no rep has been given. As I am living in ladha casa rio nyasia D block 801, is suffering from a problem of seepage and water falling from roof. Due to seepage fungus is been occurring in the wall. Wall paints are getting fall day by day. Please it a request to come and see, how many problems are there. How I am leaving I know. Water is falling from roof in hall, kitchen, room, and even in bathroom also. So please rep asa soon as possible.
Mukesh sharma
Lodha casa rio
Nyasia D block 801...
Complaint comments  Read comments Complaint category Utility Services

Lodha Group — refund of booking of flat amount of rs.99000.00

 ravipat on Sep 5, 2019
Respected sir,

My son aditya r patwardhan had bkd one bhk flat at lodha palava city at dombivali on 30.03.2019 by booking rs.99000.00. It was a online booking. However at the time of booking the flat not any o[censored]r executives specifically told that once the flat is booked the booking amount is not refundable in the discussions. If this fact at that could have been told to us we could have thought to book the flat or not. Now due to some obvious reasons aditya is not interested to go ahead with the booking and he is not interested to purchase the flat for which he booked for.in this...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund for application money paid on 31st august 2019.

 msaur25 on Sep 2, 2019
Hello Team,

As per discussion with sales executive I have paid the application money for 1.07 lakh on 31st August 2019. At that time sales team person convinced me for getting home loan approval under 5% loan scheme and misguided me for lots of points.So, I replied to the mail for not continuing my purchase with Lodha group this time. I have not signed any application form still and requested to refund my application money which I paid to the lodha account.
Reference ID - R[protected].317 (Paid - 99000 rupees) (Payzapp txn id[protected]
Reference ID - R20190831...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — possession delay lodha amara [Resolved]

 Mithilesh Kotangale on Aug 18, 2019
Mr. Mithilesh kotangale
Crn 1289043
W32-1101, in wing 32 at amara

These people have committed the possession to me before 1/8/19 now they have told us it will be 1/2/2020 and i have done the payment accordingly but now i have been told to push this & check the registration where they have mentioned the date of 1/2/2020
Then why lodha people have given me the payment schedule in that manner i have unnecessarily paid them excess amount
For the proof i am attaching my payment schedule which these people have smartly changed.
Need to take some action...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — builder fooled us by registering wrong flat number [Resolved]

 rahupat369 on Jul 26, 2019
My in laws have booked a flat in lodha golden dream project on taloja road. The site head rakesh and sales team person yuthika had shown them the road side view flat and they registered different flat. When we got to know this we confronted them about the issue. Now they are accepting the mistake and forcing us to choose another flat which we are not interested in since the actual flat which they had shown us has been allocated to somebody else. Since they are not giving us options so i asked them about the cancellation charges and they are saying that they won't refund anything.
Our crn...
Complaint comments  Read comments Complaint category Real Estate

Lodha Group — pre-booking/booking amount is non refundable.

 Shrikant_n on Jul 26, 2019
It's humble request to lodha group.
Please refund my pre-booking amount 27, 000 which was paid on 21 july 2019.
On 21 july we had a meeting with lodha group sales managers and at lodha palava (Golden dream) project, orchid cluster, gate no-4 dombivali (E).
We wanted to book a flat in lodha palava (Golden dream) project but due an emergency we cound not book the flat and now we want our mony to be refunded in short period so that we can help our family in this bad circumstances.
Since last one week i am having mail conversation with respective sales manager...
Complaint comments  Read comments Complaint category House, Apartment Rental

Lodha Group — refund delay from lodha amara

 Kawmudi on Jul 25, 2019
I had paid eoi through debit card swipe on 9th of june and immediately next day i requested ms. Sonali talreja sales manager for refund as got negative feedback about the project and while paying itself she mentioned that incase you wish to withdraw the eoi you will get refund within 45 days today 25th july after multiple follow up they have given cheque dated 25/08/2019 which means 30 more days to the refund amount. This matter is also known to her senior mr. Jinesh parekh.

I need the refund immediately and need the interest for the delayed period....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — loot in name of infrastructure amount [Resolved]

 Amruta Bansode on Jul 22, 2019
In mhada lottery i got a room and paid all charging they said to pay, also my loan is going on that room. Now i have received letter stating i have to pay 84042 amt as infrastructure cost. I have already paid the said amt to mhada in the beginning of the procedure. The lodha people says i have to pay the amount in 15days which i can't arrange. Plz help how can i pay the amount double which i have already paid to mhada, after my 3emi's debited from my account. Prompt action required......
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — refund of token money and the misbehavior of employees

 Tushar [email protected] on Jul 16, 2019
I have booked a 2 bhk optima flat in upper thane project, before booking the flat i have informed the sales manager that i require home loan of 40 lack but there is some issue with my cibil so they told me that we'll take care of it and if they are not able to arrange a loan then the token amount will be refunded

They have forwarded my application to jm finance and they confirmed that i am eligible for only 30 lakh so there is sort of 10 lakh and the same was informed to lodha employee shreekant (Loan adviser).

Srikant called me and start misbehaving with...
Complaint comments  Read comments [1]Complaint category Real Estate

Lodha Group — illegal penalty imposed. [Resolved]

 Meenandika on Jul 16, 2019
The penalty which I imposed on me was due to your teams inefficiency and technical problems, I was not ready to give cheque also. I was ready to cancel the deed also but your team convinced me and given me the surety that definitely the penalty will waived off and taken cheque fro me. You cheated me and taken the cheque from me.
Please waive off...
Complaint comments  Read comments Complaint category Other

Lodha Group — refund of compensation [Resolved]

 Damaraju Parvatalu on Jul 12, 2019
Booked a flat at lodha eternis in february 2017 and took possession recently in march 29019 after considerable delay - more than normal delay as m/s. Lodha was using the premises for sales office purpose delaying the possession on flimsy explanations/grounds.
When enquired repeatedly through a series of email communications, it was informed that the last installment paid towards possession will be refunded. But now the stand is changed to paying a meager interest for 2-3 months of last instalment.
Please do needful to refund the money as promised at the earliest....
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of booking amount - cosa treetop [Resolved]

 sanskritipatwa on Jun 28, 2019
Dear team,

It breaks my heart to post this complain on a public domain, however after a lot of to and fro of mails and phone calls my request still remains unresolved.

My late father mr sanjay khandelwal had booked a flat at upper thane, mumbai at cosa treetop project (Under construction) and had paid a booking amount of rs 20, 000/-. On 7th jan 2018. Since last one year my father had been hospitalized, and eventually he departed this year in march 2019. Our family would hence be not able to go ahead with the purchase, and had only requested for reversal of booking...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — behaviour of sales manager kamlesh dubey [Resolved]

 [email protected] on Jun 21, 2019
I got a call from Kamlesh Dubey (sales executive at lodha Amara thane) for follow up of my visit. He behaved not in a good manner when I told him I booked somewhere else. He told something before putting down the phone that was not professional.
During visit also he was so loud in pushing us to pay for EOI that we got irritated and left from there.
Just wanna let you know that we were really impressed by the amenities of lodha and the greenary.
Anyways, due to some preferences I didn't make it into lodha family. All the best for your project....
Complaint comments  Read comments Complaint category Home & Garden

Lodha Group — undue pressure to pay illegal penalty [Resolved]

 Pooja.x.agrawal on Jun 14, 2019
I have booked flat in Upper thane in the month of october 18 and paid booking amount.
As per payment slab my first payment was scheduled in the month of December 18.

31st Dec 2018- Pl refer the mail from Lodha Rep.Mr. Viral Desai- Issue pertaining to mismatch floor numbers hence documentation was incorrect from lodha(" As informed, the interest is charged automatically post due date of any demand which is as per the T&C of the registered agreement. We can assure you that we will not penalize you for any delay from our side. Once your disbursement is done and you receive the...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — lodha amara sales [Resolved]

 max_glue_yahoo on Jun 8, 2019
I visited the lodha Amara site 16 May 2019 with the good intent of buying but such foolish sales people really turn off the mood!! First they are not ready to show you the ready site lodha amara. Then they do some dramatics and say we will show you exclusively.

Then worst is their sales team.
They sit with a credit card swipe machine. Imagine you are just asking about the flat and what tower or unit is there and before that their sales team is just eager to get sum of rs 108000 from you then they say we will disclose the price and inventory after that and hurry you to swipe...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — gst benefit not given on new invoice raised

 Anil Papada on Jun 4, 2019
Hi Team,

Why Lodha is charging GST @12% on under construction property, whereas same has been revised by Government from 1 Apr 2019 @5%.

No were it is mentioned on the price sheet (attached) that GST's ITC is being considered and passed on to customers.

The discount which were given are as follows:

1. Pre Launch Discount,
2. First Time closure benefits and
3. Credit card swipe benefits.

Why are this people not willing to pass on the benefits to customers?

What I understand from LODHA Executive...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — refund of booking amount from lodha rs.45 k

 GaneshSmarty on May 31, 2019
I have booked my flat at regalia cluster lakeshore green on dated[protected], but due to below reasons i could not able to continue my booking and wanted to cancel the same.

1. My financial issues - i have an few additional liabilities as my fathers health is not good and every month i need to spend minimum 15 k.
2. Unable to manage the funds.

So it would be very difficult for me to manage the funds and continue my flat booking to pay rest amount.

At the time of booking, we were told that just reserve the flat so that unit won't go to someone else...
Complaint comments  Read comments Complaint category Building Developers

Lodha Group — door frame coming out after six months of possession due to plaster coming off

 Jayeshved on May 30, 2019
We have been repeatedly complaining on the app provided during the possession. We had initially complained after six months that the door frame in one of the bed room was coming out due to plaster coming off, and again this have happened and now your customer app your staff is saying that any construction complain after one month of possession is not attend by them its the owners responsibility. Can you check the attached photo and tell me whether this is the normal wear and tear complain or genuine construction issue. Also need prompt response else i need to take this forward to grievance cell...
Complaint comments  Read comments Complaint category House, Apartment Rental

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