Runwal Group Complaints & Reviews

We had bookesd the flat in Runwa Forest on 1st November 20 at 30th floor considering reduction in Stamo Duty charges. And no one from your team has discussed about the pending approvals of 30th floor. Without approvals, the flat was offered to us and booking also done. We had done all our initial payments before scheduled months. After paying stamp duty registration charges, when we asked for registration date, at that time we were informed about pending approvals. We were also given assurance about to waive 1% increase in Stamp Duty charges after December due to delay in approvals. Approvals have been received in the month of July 21 and now we are asked to pay 5% Stamp Duty charges.
Why should we pay 5% SD charges because of delay in approvals from your end?
We didnt expect such deals from reputed builders Runwal.
Still we consider paying 3% Stamp Duty charges though its not our mistake. The rest 2 % are to be waived by the Runwal.

Dear Sir/Mam,

I Anuj Sutar visited Runwal Garden project of on 1st jun, 2021, we like the project and looked for PHASE 4 1BHK of 412sqft in Tower 32- 1110 but ask for some to time to think, the RM Raisa Dalwai said they have some offer going on on which we can get benefits as free Stamp duty and registration so we need to pay amount 1% to available benefits which is refundable if think didn’t work but as we don’t have amount so they ask to pay partial amount so we paid 21000/- ( debit card axis bank) on 1st Jun, 2021 and 18600/- ( SBI Credit card) 6th Jun, 2021 as we were discussing that I am planning to change job where I can get position and package where the home loan will get sanction on future package but on current package cant possible as having some obligation as home loan and personal loan.

I receive a update that the other company don’t have a opening and can’t offer me a position and package which I am looking so I rejected there offer and going to continue with my current company with same package in which with current obligation I can’t go forward with Runwal Garden Flat process because my home loan will not get sanction for required amount so I don’t want to process further and want to cancel the process of Tower 32-1110 and refund paid amount to me as 21000/- on 1st jun, 2020 and 18600/- on 6th Jun, 2021

Shreyas khare reply on 16/06/2021 as Your cancellation request is in process, we will let you know once the payment cheque is ready.

Still no reply for amount please

My flat number is 3003 in pine tower 3 in A /wing. For carpenter y work I need permission so I m trying to contact my RM from one month but no one is picking phone even I raise my issue in runwal application on 4 July 2021.but still no response.this kind of service is giving from such a big company.i m very disappointed.as without permission I can't start my work and I m facing loss of rent from 2 month

As we purchase two flat in Runwal greens cypress flat-3104&3004 in month of November 2020 from propel Developer pvt ltd they not provide us on possession as vedio door Bell, Agglomerate marble Flooring in living room was not fitted properly, in Balcony iron Railing is Rusting they not colour &we paid six months Society maintenance charge by cheque Rs122400 to propel developers pvt Ltd Now Cypress demand to pay us maintenance charge from November...

As we purchase FLat 3104 Runwal Greens Tower-5 flat-3104 &paid 6 month matainace of Runwal Greens Tower-5 Cypress flat-3104 amount Rs122400 to propel Developer pvt ltd from Nov 2020to April 2021 they not paid to Runwal Greens Tower-5 Cypress society for it Now Runwal greens Tower-5 Cypress society Demand to pay maintenance charges with interest so we Request to Propel Developer pvt ltd &Runwal Group also So don't break our trust to properl Developer pvt ltd &Runwal Group in our Business group Thanks-Chandru thakkar-[protected]

Since 2020 Sep, I have doing follow ups with Runwal Gardan Customer Care & RM team. However Its really appreciable that Runwal has selected right person at right positions who are well trained in cheating and well experienced in fooling the customer. RM are so shameless that they will never reply on email as well as they never reply your calls. Till the time of booking, you will get royal treatment by sales (cheater) team. After that you will be the nothing for them except money recovery machine.

RM Priyanka Raorane and her line manager Savita Shetty both are from the same category.

RM is so arrogant that she can do better job as a Bouncer.

Since Sep 2020, I have forwarded list of queries. However till date I haven't received any satisfied answer.

For registration these people has given contract to third party who are doing their jobs with lots of mistakes. Even email id / contact number and name also they cant type properly in agreement copy.

Pathetic RM service they have.

Booked the that in runwal my city and paid 2.80 lac towards down payment.. Waited for registration of flat for 1.5 yrs but nvr happened in pandamic lost my job hence asked them for refund but without any legal contract or any agreement they are forfeiting my whole amount

Here is my experience part 1

https://youtu.be/xFTsrCK6HMc

Part 2

https://youtu.be/XuqUhsDdxHc

I have booked in Runwal Gardens T23-1604 and I have not received my payment receipts since a year and half. Horribly handled account by Inzamam Patel, Rishi, Ingita and Sofiya. I need someone to call me and I want to cancel my investment and get my money back.

I have booked flat in Runwal Gardens(Dombivli) ph-4 on 13.06.2021. Till now I have not received any single document nor any relationship manager call about the booking. If I am paying for the booking then receipt should be sent to me on same day. I have tried to contact the sale person but she also don't have any idea when can I receive the documents. The process is very slow and I don't know why management is ignoring this.

Sales person(Anuradha Arora) assured about the lucky draw till the time of payment, after payment immediately she told that there is no lucky draw currently going on so we can not provide you that. This type of harassments are not acceptable at all. You are promoting one thing and providing something to customer, no transparency at all.

Hope you will clear this issues.

Hello myself Mukesh H RATHOD, i have booked a flat in your prestigious project T-18, 2301.
A 1BHK and I have paid almost 3, 00, 000 to the project but due to some reason I didn't get home loan after trying in many banks and financial institutions.
So I contacted firdos madam who was salesperson of mine and asked for refund of amount and she said to send mail for cancellation [protected]@runwal.com after which I can get my money...

Dear Team,

It is regarding my payment O/S of 40000 which I have already paid and same I have received the payment receipt. I have sent all my payment receipt to Mrs Megha Pushilkar inspite of that why I am getting mail to clear my O/S amount. I am really upset with the service now.
Do Clear my doubt or call me on [protected]
Regards
Nitin c Banekar

Project - Runwal Gardens, Dombivali

I had booked a 3 bhk flat in Runwal Garden in 5th APR 2020 in Tower 1 - 1103 by paying 25000 as booking amount. Later we have decided to cancel this unit and i sent mail on 24th APR 2020. Since then, I am following up with them for refund amount. I have contacted them several times and also visited office but no response.
Meanwhile, I have booked another 3bhk unit (T1 0803) by paying...

Hello team, I have booked 1.5 bhk in runwal dombivli ph3
I have paid the first initial contribution of 10%, given sanction letter and all necessary documents
Till date I have not received any updates from relationship manager, even I don't have contact since my previous 2 manager have already left runwal.
Even I have shared list of queries which r unanswered till date

Pls support
Dipali sonawane
[protected]

We booked a flat in runwal gardens in jan 2021 against a cancelled booking. We paid the booking amount and the 5% within a week to avail the stamp duty discount. Since after that nobody was bothered to even call us and give us update about flat allocation. After lot of struggle talking to various sales representatives the flat was alloted to us in the month of April. The RM kept changing for us and nobody is on same page. Now everyday I get...

Hi Team,

I am residing in Runwal Mycity Dombivali. We have been facing issues with the Internet for quite a long time now and now things are out of proportion as we are working from home and the internet is down plus we don't have a good mobile signal as well.

The local provider here is very lazy and slow and they don't know the way to handle things...

Cancel the flat booking and refund my amount
I will not be able to buy a flat as my wife lost her job and not possible to in the Covid-1 situation. Refund in humanitarian terms.

And since all the responsibilities of the family are on me, if I take a loan, I will not be able to repay it, and the current situation is very dire. Illness like Kovid has made it impossible to get out)

Refund Booking and Registration Amount

I am trying to login to http://e.runwal.com/fvreportal/secured/frmLogin.aspx customer portal but not able to login.

Hi Team,

Myself Rupali Kiran Thakkar, I paid a booking amount for Runwal Garden Dombivli East of Rs.11000/- on 14th June 2020 (flat number was T-10 1206 cluster garden), due financial issue we decided to cancel the booking since then I am struggling to get my money back.
I have been dropping emails & calling your Runwal Garden office since all 9 months with no luck. (Email sent to [protected]@runwal.com, amit.[protected]@runwal.com, had word with Viren, Rohini & Soniya)
Currently my family is going through a medical emergency & COVID, I badly need my money back & cannot wait anymore.

Isn't it a shame to see big builders like you make people wait 9 months for such a small amount?
I am done with the follow-ups & truly expect you to behave responsibly. Please stop making false promises & return my money ASAP! Attached are the evidence.

Regards,
Rupali Thakkar

Sir

This is to inform you your office representative Mr. Jayesh Makwana not attend properly. Every time his mobile number busy and landline number he never give response. Today I phone he told me I call back in 10 minutes but till never phone. His phone switch off. He send mail regarding flat but never talk on phone neglect. I have book flat runwal avenue in kanjur.

Please look into matter. Please instruct him attend properly

Please do the needful.
Regards

Nandkishor sawant
Runwal avenue J907
[protected]/[protected]

I have booked a flat at the mentioned project. I have been followed up continuously for providing Name and Address details for registration process. Though the details have been provided twice, I have being sent the same email mentioning that I have not provided the details and hence the registration process will be delayed. Is this some steategy to delay the registration process or some major gaps in your internal process.

Also to higlight while I had booked 2BHK ultima with reserved car parking, the relationship manager send me an email with the details of 1bhk with the same value of 2 BHK and asks me to confirm on the same. Why such gaps?