Ryan International School — I am complaining about ryan international school greater Noida

Address:

Sector-128 noida

Respected Ma'am/madam
I father of Priyanshi tyagi class XII-F roll no. 21652562 of ryan international school greater Noida code 60328.
My child's result was out on 30th July 2021 and in her result she got compartment in psychology but she was pass in class 11th in every psychology exam and also she was pass in class 12th pre board and got 82% in class 10th . Next day we went to school for the justification and to ask why my child was fail so they said it was not there fault CBSE had made the error they also said us we will send a mail to cbse regard this issue. It's been a week school is not giving us any answer they are not picking up my phone and principle is also not meeting us. I went yesterday to school I asked them for the mail that they have send to CBSE because CBSE said they haven't received any mail and said they can help us if we send them mail but they are denying to give us also they have take the pre board paper from my child and said that they want them back because they have to send them to cbse. Now school is not helping us we are email them are not replying . I request you to help us because it's my child's future that will get spoiled. I am attaching class 10th marksheet and class 11th marksheet and pre board result of class 12th . I hope for you help
Thank you