Sabarmati Gas Complaints & Reviews

Before 3 days my gas connection disconnected by AMC team mehsana after removing meter there was leaking gas from supply line at that time nobody at home after completing to the maintenance department they attended and given reasons for leaking gas meter removel not done properly then they contacted to AMC TEAM mehsana MR.RONAK VISHNUBHAI RAWAL attended the call and using abusing words to mother
Please take strict action or I will file complaint against SGL For misbehaving done by them staff

In DEC-2022 a gas connection was installed. in the first and second bill gas consumption was a total of 13 units, but in the third and current bills (27.2.23 to 25.04.23) gas consumption showed 24 units which is extremely high. although neither any leakage nor consumption increased.

There is gas leakage, there is a bad smell, if there is any damage, it will be your responsibility to take note of it

Bill has been paid and meter has been theft in the name of sabarmati gas.
We have contacted at your mehsana office and they confirmed that bill is paid.
Also confirm from the mehsana office that they have not send any person for removal of meter.
Kindly take the complaint of meter theft.

Regards
[protected]

I have applied for new connection.
I have paid connection charges Rs.6925
Date 12/01/2022
Till today I am not allotted Gas Connection

Consumer ID.[protected]
Sir, as per the above ID the connection has not been started/Complete yet. However, the bill is sent. Sir I am regularly contect local kadi office telephonic and my father regularly physically available at kadi for solve this problem. But no proper response and not short out this problem by local administration. request to solve this problem.

Gas not start but regular payment of bill up to date is clear

At present, our family has not moved to a new house and despite the fact that Sabarmati gas has not been consumed, the bill has come that 8 units of gas have been used. Till now the builder has not handed over the new building. And we have not applied for starting Sabarmati gas.

Note: No consumer has been billed in the surrounding building.

Hi Team,

I have applied for Gas Connection 3 years back and given the check as deposit to open an account and remaining amount will be included in the monthly bill. Its been 3 years but we have not received the gas connection yet.

After multiple follow up with the dealer, In Dec-22 they have done the pipe fitting and told the borewell work will be completed within 15-20 days and then the meter will be fixed. Two time the worker came to see the home for borewell work but went back saying we will come and do it.

Since then, we are waiting for it but nobody is listening. We have raised the complain to Sabarmati Gas (Complain #[protected]) also via call but no resolution have been received.

We are very frustrated with the Sabarmati Gas and the Dealer as they are not listing to our queries.

Application Date:[protected]
Application No: 245732
Applicant Name: Ushaben Pandya
Check no Deposited : 050579
Check Amount: 925 Rupees

Sir
With reference to the above this is to inform you that I have made payment of Rs 1514/- on dated 04/09/2022 for custmer id[protected] in the name of Niranjanaben Saileshbhai Patel.

My account debited but payment not received.
I have communicated with the Mehsana Branch Office twice in this regard, But my payment yet to be credited.

Requested to do the needful at the earliest.

Thanking you

I have paid Rs 2950/- for extra pipe extension for geyser on 8/10/2022 (Receipt NO:[protected]) at Sidhpur branch.. Till date no one came from company to extend pipe for our geyser connection.. Winter season is already started. At time of payment told that it will be done within ten days.. Its been over 2 months now n no one bother to do their work. Third class service by state run company. after enquiring, every time, we are getting answer that new tender will be done. I am also PSU employee, and i know that what to do now! i am going to complaint on PMO Grievance Portal now. please resolve the issue immediately.

Respected,

Receipt no: [protected]
Customer Id:[protected]

I have paid Rs 2950 for extra pipe extension for geyser on 7/10/2022 at kudasan branch.. Till date no one came from company to extend pipe for our geyser connection.. Winter will b over soon then when will you guys work.. At time of payment told tht it will be done within ten days.. Its been over 2 months now n no one bother to do their work.. If you are not able to work then why take payment in advance.. I would have gotten electric geyser by now n used in winter.. If you are not able to do your work then kindly refund my money back..

Regards,

Meters is not properly fittings..

Society Gate Main Sgl Box crack To Animal aatack

We have applied for new ges connections at Kakoshi, Ta Siddhpur, Di Patan on 03/12/2021 . Our application number are 317271, 317272, 317273, 317274, 317275, 317276, 317277, 317278, 317279 and 317260 . All connections are in one street. Till now we have not get connections. What we have to do . We have paid amount as par your terms. Amount of 1925 Rupees per application is paid. Please check and give connections as soon as possible. Thank you.

Geyser point fitting is not properly

Pipe is leaking.

My 2 gas connection
1 connection for dsmantal case meter lagvu che pan chalu kari apta nathi Pisa bhary gaya che to pan 2 month pela Pisa brya che
2new connection ma badhu complete kari didhu che pan meter lagvta nathi

Hello
I have issued my gyser gas connection on nov. 2021
I have paid for that also
But i haven't got the connection till now
Its almost 1 year since i have applied
I have come to mehsana office 4-5 times but they are not answering well
Previous time when i came to your office they gave me one number
I have tried lots off time to contact on that number
But he didn't reply single time
If you not solve my query.. i need to go to national consumer cell...
It's not right way to deal with your consumers

HI,
Have applied and paid fees to start Gas connection on 18/08/2022 but connection not started.
There is no confirmation yet that by when it will start.

It is disappointing that after taking 1 month time sabarmati gas is unable to start gas connection.

Respected Team,

We had applied for Gas Connection via Application No.324096 on 10th Jan 2022 and we have attached the receipt of the same for your further reference (Annexure A). On 17th of Mar 2022 only meter was installed (Annexure E & Annexure F) and by the end of Mar’22 final work was completed related to the Gas Pipe Line and the line was ready to use after Mar 2022.

After the complete installation of the Gas Pipeline our all members of the family moved to our uncle’s home on the occasion of Ramzan festival.

We have received the message from Sabarmati Gas Ltd stating our bill is due with the amount of Rs.270.80/- on 09/06 /2022 (Annexure D). So we did an inquiry at the office of the Sabarmati Gas Ltd situated at Sidhpur with the question that we have not used any single unit than why we have been charged? So we have received the reply stating we have to pay minimum rental even if we do not use any single unit.

So we have paid the bill generated against Meter No.[protected] on 15th Jun 2022 with the bill date from 15th Feb 2022 to 1st Jun 2022 which is clearly mentioned in the receipt which we have attached herewith (Annexure B & Annexure C).

We moved back from our uncle’s home on 15th Jun 2022 and on 21st Jun 2022, we observed that the meter is not working so we logged the complaint for the same.

The concerned department changed our meter on the very same day and issued the new meter with the Meter No.[protected] (Annexure H & Annexure I). Till here everything was fine but our question with the concern arises when we received the next bill for the month of 2nd Jun 2022 to 1st Aug 2022 with the total 61.99 units consumed (Annexure G).

Note: We actually used 20.108 units and 41.884 units mentioned with the remarks Rebate/Adjustments Unit.

Upon receiving the bill with the 61.99 units consumed we called on [protected] to the office of Sabarmati Gas Ltd situated at Sidhpur but we have not received clarification on our question and just asked us to pay the bill.

So with the dissatisfactory reply from the office of Sabarmati Gas Limited, Sidhpur we called on toll free number [protected] on 22nd Aug 2022, so after listening to our complete concern they logged the complaint viz. Complaint No.[protected] and updated that after 4 to 5 days our query will be answered but we have yet not received any reply. On 28th Aug 2022 we again did follow up with the provided complaint number with the customer care but we have not received any update on the same.

Now our questions with concern are to you:

1) We have paid all dues till 1st Jun 2022 and no due was pending

2) How 41.884 units were added with the remarks Rebate/Adjustments Unit?

We are expecting your quick reply with the solution to our above mentioned question and you can reach us at [protected] for any clarification or communication.

Thanks & Regards
Kurban Husain
+91 [protected]