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Sabarmati Gas Complaints & Reviews

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Updated: May 14, 2026
Complaints 201
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27
Unresolved
174
So far, so good. Sabarmati Gas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sabarmati Gas will keep up the work and continue to help more customers with their concerns even better 🤝
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N
N. J Patel
from Mehsana, Gujarat
Sep 9, 2022
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Address: MEHSANA

Subject: કસ્ટમરઆઈ.ડી[protected] સાબરમતી ગેસ નું કનેક્શન રદ કરાવ્યુ હોવા છતાં બિલ આવવા બાબત

શ્રીમાન,
જય ભારત સાથે જણાવવાનું કે હું પટેલ નયનાબેન જગદીશભાઇ ( MOBILE [protected]), રહેવાસી 15, મન મંદિર, સહારા ટાઉન શીપ, રાધનપુર રોડ, મેહસાણા ખાતે કસ્ટમર આઈ.ડી[protected] થી સાબરમતી ગેસ નું ઘરેલુ કનેક્શન મેળવેલું હતું. મે મારું ગેસ કનેક્શન તા.02/07/2022 ના રોજ બંધ કરાવેલું છે. તેની અફિડેવિટ તેમજ અન્ય જરૂરી આધારો આપી 118 રૂપિયા ની per. Disconnection ચાર્જ ભરેલ છે. મારું ઘરેલુ કનેક્શન કાયમી બંધ કરાવ્યુ હોવા છતાં Billing પીરિયડ -02/07/2022 to 01/09/2022 નું 323 રૂપિયા આવ્યું છે. જે વ્યાજબી નથી..
આપ સાહેબ ને નમ્ર વિનંતી કે Billing પીરિયડ -02/07/2022 to 01/09/2022 નું 323 રૂપિયા નું બિલ રદ કરવા વિનંતી.
બિડાણ- 118 રૂપિયા ની per. Disconnection ચાર્જ ભરેલ પહોચ.

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    P
    pnprajapati
    from Mehsana, Gujarat
    Sep 2, 2022
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    Address: Sabarmati Gas Limited, Reg. Office - Plot no. 907, Sector-21, Gandhinagar-382021

    Dear Sir,

    We have a Domestic Connection at my Home and very higher amount (3295 Rs.) of monthly bill provided by Sabarmati Gas Limited instead of Regular 250-350 Rs.

    I would expect that your Officials will help to resolve the issue.

    Regards,
    Pragnesh Prajapati
    Son of Narottambhai P Prajapati
    Mo. [protected]
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      S
      svs86
      Sep 2, 2022
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      I have replaced gas meter as it asked by officials. After changing meter, I got bill of 16K for 256 units of consumption. Generally gas consumption for my case is limited to 2~3 unit for two months. So mostly I paid minimum charges for 5 units. Meter was stopped working for two year according to their record & they are charging way ahead o[censored]sage that newer happed. If I count maximum usage of gas for a person (who is using less than 5 units for two months) for two year then it will be maximum of 60 units in any case.

      I asked for a reason for the 256 units. They were telling it's average of previous usage. Then it never come to 256 unit. Registered complain with reference no [protected] with Sabarmati Gas but no response so far
      Sabarmati Gas customer support has been notified about the posted complaint.
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        R
        rajesh1411
        from AHMEDABAD, Gujarat
        Sep 2, 2022
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        Address: ANAND ILYF

        This is happen second time in our society with any information

        please check and sent engenr team to check and resolve this problem
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          _
          _ubp
          Aug 9, 2022
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          Address: Gandhinagar

          I have consumed 13 units, Considering the 27.70/unit, the usage charge should be 360. But the usage charge in bill is 615. And the total bill amount is 734. What is the actual unit charge that I want to know. No one is picking up the Customer care number which is[protected].
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            P
            [email protected]
            Jul 26, 2022
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            I have applied for new png connection on dated 10 Mar 2022, customer id[protected]. Gas pipelines are installed and only under ground connection is pending. Please look into the matter and kindly provide the gas connection as early as possible.

            Regards,
            Himanshu Pandya
            Sabarmati Gas customer support has been notified about the posted complaint.
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              J
              Janak Patel Janak Patel
              Jul 25, 2022
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              Address: Soni vash patel madh sehrth

              Dear Sir.. We had applied for new gas connection on 20/12/2021 but till now no response for any new connection has been received till 5 to 6 times on the complaint key at Kalol office but no response has been received in this week. Will come in this week, he will speak and no one even comes to see, please get our complaint questioned as soon as possible...
              Sabarmati Gas customer support has been notified about the posted complaint.
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                T
                trushantparikh
                from Ahmedabad, Gujarat
                Jun 27, 2022
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                Address: 15/B,Vakil wadi, opp L G Hospital, Maninagar, Ahmedabad

                I have your gas connection at UJADIYA.
                there is no due of my bill.
                I want pay advance payment but
                i can not able to pay online advance payment.
                pl advice.
                Sabarmati Gas customer support has been notified about the posted complaint.
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                  B
                  Bhavana Nayi
                  Jun 22, 2022
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                  Day after tomorrow I was out for 1 hr. from home and on that time only your person come to take gas reading for gas bill of may 2022.As my home was closed he put make a bill of 5 unit. Now I am going to pay that 5 unit bill but my question is that will I get this 5 unit minus in my next bill. Because previously also you have charged that minimum 5 unit and in next bill too in had paid that extra 5 unit charge. So please clarify me that you m which basis you are charging that extra 5 unit rupee from a middle class man.
                  I request pls improve your service. In future we can do self generate gas bill at our home.
                  Sabarmati Gas customer support has been notified about the posted complaint.
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                  I had complained on June 22 which I got the reply today (JUL - 22 AFTER 1 MONTH)
                  they told : "YOU SHOULD RECEIVE A REPLY FROM THE COMPANY REPRESENTATIVES WITHIN SERVERAL DAYS" Serially ????? very bad service.
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                    C
                    Chipatel
                    from Ahmedabad, Gujarat
                    Jun 20, 2022
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                    Dear sir,

                    Yesterday I was out for 1 hr from home and on that time only your person come to take gas reading for gas bill of may 2022.As my home was closed he put status as meter not read and make a bill of 5 unit.Now I am going to pay that 5 unit bill but my question is that will I get this 5 unit minus in my next bill.Because previously also you have charged that minimum 5 unit and in next bill too inhad paid that extra 5 unit charge.So please clarify me that you m which basis you are charging that extra 5 unit rupee from a middle class man.
                    Sabarmati Gas customer support has been notified about the posted complaint.
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                    I have same problem... my home was close and on that time SGL person come to take gas reading for gas bill of may 2022 he put a bill of 5 unit. last time same issue. pls open your app or any website so we are send click photos for meter reading pls solve this issue.
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                      A
                      abhi9558315312
                      from Mansa, Gujarat
                      Jun 13, 2022
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                      Address: Sajjanpura mansa

                      There is no availability of online payment on gas station at mansa ;dist-gandhinagar ; gujarat
                      Please do availability of online payment or close the gas station must
                      Support# DIGITAL PAYMENT & CASHLESS
                      & Reduce CORRUPTION#₹
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                        H
                        Harshpalsinh
                        from Mohanpur, Uttar Pradesh
                        Jun 5, 2022
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                        I submitted request for reconnection in January but still no action will taken on this..i call customer care for connection still there is no response from them..i submitted all documents and payment. I call them from last 5 month but nothing happens still...i submitted my documents at Talod center of sabarmati gas...
                        Connection address - Mohanpur
                        Connection name - dabhi bhavansinh vakhatsinh
                        Sabarmati Gas customer support has been notified about the posted complaint.
                        Jun 14, 2022
                        Updated by Harshpalsinh                         Still no action has taken on my complaint...no one is receiving call in office
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                          G
                          goshey kuldeep
                          from Mumbai, Maharashtra
                          Jun 4, 2022
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                          My costumer I'd is[protected], gas bill of meter no[protected] of Sai Residency Chiloda is Rs 542/- for the period 16 March to 13 May 2022. Intimate whether above amount have been received to your gas Ltd or otherwise. Because online payment options on your official website and Paytm showing zero balance
                          Sabarmati Gas customer support has been notified about the posted complaint.
                          Jun 06, 2022
                          Updated by goshey kuldeep                           Problem not yet sort out
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                            H
                            Haresh R Modi
                            May 28, 2022
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                            Address: 51-A Santosh Nagar Society. M n college road visnagar 384315

                            My customer ID:[protected].
                            I came to Visnagar Sabarmati Gas Office to pay in person to bring the connection upstairs. No one has come for the connection even though it has been (six months). Since last (six months) I have been paying unpaid bills. Also stated in the customer care center. However, nothing worked. So now you suggest any advice.
                            Sabarmati Gas customer support has been notified about the posted complaint.
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                              S
                              savdas kanara
                              May 27, 2022
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                              Address: Vajatra vas, high school road, village- seratha di- gandhinagar

                              Gas applications applied successfully since 21-09-21.but after this long time. Not complete gas connection. After many call to your company personal rajnikant parmar, ketan prajapati of kalol branch. Only gas supply pipe fitted. But meter not installed. Please lookout as soon as possible
                              My application number 314039
                              Name : somabhai dhulabhai patel
                              Mob no-[protected]
                              Address- vajatra vas, high school road
                              Village- sertha
                              Ta- gandhinagar
                              Di-gandhinagar
                              Sabarmati Gas customer support has been notified about the posted complaint.
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                                C
                                Classyboy
                                from Gandhinagar, Gujarat
                                May 25, 2022
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                                Address: 5HCG+5QR, Adalaj Rd, Adalaj, Gujarat 382421

                                Since card payment is closed, card payment is requested to be resumed. Bounge is lost due to card not being closed. Nowadays, most of the users use more cards. Request to start card payment. The staff is too bad to be asked to give proper training.
                                Sabarmati Gas customer support has been notified about the posted complaint.
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                                  P
                                  Prajapati Jignesh
                                  May 21, 2022
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                                  Address: Becharaji

                                  સાબરમતી ગેસ ઉમા ખોડલ બેચરાજી બઉજ લાઈન હોય છે હંમેશા એનું નિવારણ લાવો
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                                    C
                                    Chetan2410
                                    from Kalol, Gujarat
                                    May 18, 2022
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                                    Address: Adalaj

                                    From last more then three months your service provider CNG Pump credit/debit card swipe machine is not working.

                                    For digital India many people's facing issue in your pump. Kindly active such digital services...

                                    Adalaj Gandhinagar
                                    Sabarmati Gas customer support has been notified about the posted complaint.
                                    May 18, 2022
                                    Updated by Chetan2410                                     water pump and air station too not there
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                                      C
                                      Chetan2410
                                      from Kalol, Gujarat
                                      May 18, 2022
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                                      Address: Adalaj

                                      Digital Card not used in adalaj gas pump. this problem last three months faced it.
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                                        A
                                        AlayPatel
                                        from Gandhinagar, Gujarat
                                        May 17, 2022
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                                        Address: ADALAJ CNG Pump
                                        Website: Na

                                        Dear team,

                                        From last more then 10 days your service provider CNG Pump credit/debit card swipe machine is not working.

                                        For digital India many people's facing issue in your pump. Kindly active such digital services.
                                        Sabarmati Gas customer support has been notified about the posted complaint.
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