| Address: | No.2 saradha Devi street, mannivakkam, |
Sabharish Home Care Mannivakkam— samsung refrigerator service.
I have raised the Samsung washing machine compliant details for online portal. I got the call back after 15 mins. They confirmed within next 24 hour engineer will come and check the problem. I received the call from engineer and he visited home checked the washing machine. He checked and confirm need to replace the water level sensor. I need to bring the same from office. We can't hold the new sensors with us. Will be back in 1 hour and replace the same. He replaced and provide the bill as 1800 rupees for sensor and service amount as 400 in total 2200 rupees. But when we checked samsung original sensor amount 400 rupees only. That's my mistake before validate price of the product i paise the money. After that i tried reach out the office the number not in use. When I checked with engineer, he accepted the original price of the product and he said I'm not Holding your money. company want to charge the amount so that i billed the same. You may reach out to the office number which is presented on the company bill.
They billed more than 4 time of the product price. When ever we are raising samsung service portal how other people take the call and attend the compliant.
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