Safe Packers And Movers — Vehicle not delivered and no transparency

Address:

Hsr layout bangalore

I had taken a service in December 23rd to transfer my vehicle from Bangalore to Haldwani Uttarakhand.
I was promised that it will be delivered by month end in December 2020.
I got a call from a delivery person in Haldwani that my vehicle has arrived and when we went there they denied telling payment is not done and it can’t be given to us u till merchant clear the payment.
Whr I contacted the merchant who is Safa packers and movers in hsr layout Bangalore, they did not give me any proper answers sometimes they tell some server problem sometimes they say some or other problem, they promised I shall wait for 2 more days and I shall get my vehicle . When I contacted them after 2 days I got to know from Delhivery portal that my vehicle is in transit and is being returned back to Bangalore which is disturbing and annoying for the customer who is me without any notification though I had made a payment already to the merchant who is safa packers and movers on December 23rd itself before the vehicle was shipped by them.
Now I am really worried about my vehicle “s whereabouts and it’s condition and no proper response by merchant. They just give me one number asking me to connect with them. This is really bad service .