Claimed

Safexpress Complaints & Reviews

3.7
Last updated May 1, 2024
Complaints 1068
Resolved
718
Unresolved
350
Quick Links
Statistics
Share
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Safexpress
Customer Service Contacts

Safexpress Phone Numbers

Toll free
1 800 113113
178
170
Phone
+91 11 2678 3281
105
147

Safexpress Website

Safexpress Head Office Address

Mahipalpur Extension, NH-8, New Delhi
New Delhi
New Delhi District
Delhi
India
110037

Safexpress reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
P.ojha
from Mangaldai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scooty. Bill no. 92006948

I received my scooty in damaged condition. I didnt expected this service from your side. You are charging for the safety and this is what you are delivering...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mallikasinghee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment Numbers : 88526191 , 90729768

I have been having the most inconvenient experience with getting my packages delivered. One of them is by surface from Mumbai which was picked up on the 15th but only shipped on the 22nd and has still not reached despite multiple calls and complaints. The other is from Kolkata which was by Air and urgently required but it's been over a week and has still not been delivered. I don't understand how terrible the service is. I have paid a lot...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SIGNET ELECTRICALS
from Malkajgiri, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg. Delivery of materials at site

Dear Sir,

LR No[protected], for this LR materials are reached at site, the delivery persons are not delivered the materials as per customer requriement and they went back with out delivery.

pls do needful

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Starmark Tuition
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged goods delivered

Reference way bill no[protected]
Pl. Look in this issue,
I have talked with Barelli Safe express staff Mr Saurabh, but nothing is done.
Goods delivered on 8-2-21,
Photo of damaged goods is sent with this complaint
Two edges & both front legs are damaged
Pl. Do the needful...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PK Jhagrolia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment received in damaged condition

Address:H. No. 223, Gali No. 10, Hans Enclave, Gurgaon, Haryana

I have booked my household through safexpress from Jamnagar, Gujrat vide waybill number 89168764 on 18 Feb 21 and received the consignment on 23 Feb 21 at my residence H.No. 223, Gali No. 10, Hans Enclave, Gurgaon, Haryana, Pin 122001.
On opening the packing of fridge, I found that door handle was broken and door was not closing properly. Some dents were also there on door.
Items were properly packed and damage could not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Near gas agency Kaadi village, Kaadi -Village PO- Basar District Leparada

Booked my materials from new delhi on 4 feb 21 and I'm very upset for delay in delivery, I need it urgent for my business. No response from the safe express customer care. Please delever my materials as soon as possible. My way bill number Is 87435044....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Prajna shetty c
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not received to mumbai

Address:Haryana

This is absolutely ridiculous services. The package was picked up on Tuesday 16th feb from Bangalore to mumbai delivery. And till now i have no update about my package. The contact person name Pawan is so rude and disrespectful that has been delaying saying the vehicle has breakdown from past 2 days. I need update of my pacakge else i will file a police complaint

Consignment no 2556
GSTIN: 06CPUPP0522B221...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not received

My booking id is 91350689.shipment booked on 5/2/2021 and reached destination on 17/2/2021 buy still have not received till now....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhilekh Puzari
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cartoon breakage and tear.

Address:Flat 3J Block 1 Shine Heaven, Baghorbori Main Road, Kamrup Metropolitan

I sent 2 cartoons provided by them, from Pune to Guwahati.

My waybill is 92056466.

I don't know how they deliver the cartoons.

But when my family received the cartoons, both of them were completely cracked and teared from oit sides.

Really dissatisfied with the way they might be handling the cartoons. C'mon they aren't bags you play volleyball with.

Or else improve...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhupinder Singh Nagpur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage goods delivered by safexpress

I have send material from Nagpur to Kolkata, they had ensure material safety but my entire furniture reached in broken condition. Entire furniture is useless now & safexpress has done nothing for this....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
1
1069
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not yet received showing out of delivery

Address:Pawa , ps Deepnagar Dist Nalanda Bihar

Way bill no. 85627834 not yet delivered at home . Showing out of delivery . Request instruct and issue necessary order to biharsharif safexpress centre to immediate action...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jasmeen56
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cycle

I couriered my brand new Cycle through your courier and today I received it. the condition of my cycle was not good many parts broken. I am really disappointed as it was a gift from my papa and now if you look at the cycle it seems old. Brakes are broken, lock chain is cut ....
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ajey Agarwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not deliver

Address:Pili kothi, etawah

My doc no is 91770976 not deliver till, yet status is destination reach on 16.02.2021 not deliver in next working day, ours service is too poor, status is same till yesterday why it is not complete....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tage kaku
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered to itanagar

My delivery with way bill number[protected] from Allahabad to Itanagar (Arunachal Pradesh) was shipped on 3-2-2021 and arrived on[protected] as per the tracking record but it has not been delivered to the concerned address yet, it’s been 4 days from the day of arrival. No calls have been received, kindly look into the matter as soon as possible.
Contact in- [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tage kaku
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery to itanagar

My delivery with way bill number[protected] from Allahabad to Itanagar (Arunachal Pradesh) was shipped on 3-2-2021 and arrived on[protected] as per the tracking record but it has not been delivered to the concerned address yet, it’s been 4 days from the day of arrival. No calls have been received, kindly look into the matter as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need material early as soon as possible please

Address:Near gas agency Kadi village, Kadi -Village PO- Basar District Leparada Arunachal Pradesh 791101

MY CONSIGNMENT NO 87435031was booked on 28 Jan 2021 from New Delhi for safe extension even after calling & complaints registered several times at the call center no one has responded & not yet delivered the consignment. which is very much urgent for my Manufacturing unit. Very irresponsible & worst service i have ever come across...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
Mansisoni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Looted for extra packing

Hi,

I used the safeexpress service for moving my luggage from Mumbai (tilaknagar, chembur) to Bangalore ( Jaynagar) on Saturday (7th Feb 2021).

I had 4 boxes and one suitcase. I wanted
the suitcase to be bubble wrapped properly, but the team suggested I could get the safeexpress boxes fully wrapped / packed too apart from the green tape which is used.

I liked the idea because I wanted...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
U
Unnat Bhardwaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broken Goods Received

Address:28 Sector 6 Karnal,132001

Goods were sent from Kanpur to Karnal,
All the glass ware is broken and the the person who got it to the house literally started throwing it without asking where to keep the stuff...
89973798 is the bill number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Esoofali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No call back even after complaints & calls done at call centre

Address:shop no 11/A, KARIMBHAI LALBHAI BUILDING, 220/224, DHARAVI MAIN ROAD, OPP ST ANTHONY CHURCH, NEAR J& J, DHARAVI, MUMBIA 400017

MY CONSIGNMENT NO 85436285 was booked on 3 rd feb 2021 from chennai to mumbai even after calling & complaints registered several times at the call center no one has responded & not yet delivered the consignment. which is very much urgent for my export shipment. Very irresponsible & worst service i have ever come across...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ascend Office
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Docket No 88457064 delay delivery

Address:34/1C Kabi Bharati Sarani, Kol 29

Hello,

The consignment against below mentioned docket no is not delivered yet though reached its destination hub 2 days back.
Please arrange to deliver the consignment on an urgent basis.

Docket No : 88457064...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy