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Safexpress Complaints & Reviews

3.6
Updated: Sep 29, 2025
Complaints 1081
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722
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Safexpress reviews & complaints page 28

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F
Furquan Furquan
Oct 20, 2020
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Address: Corner Rehmaniya Colony Kiradpura Cidco road Aurangabad Maharashtra

Sir i m distributor of auto parts
Every week my consignment received by safex
Every delevery qty 50 parcel approx
Ur delever boys or vehicle driver they r use very harsh language And abuse every time not delever properly kindly give me concern person no or regional manager mobile no
Furquan shaikh
[protected]
I m waiting for ur valuable reply
Aug 8, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
We are sincerely apologetic for the inconvenience caused, please share your waybill number and contact details so that we can arrange a call for you.
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    Vijayanandnaga
    Oct 20, 2020
    Resolved
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    Resolved

    Address: Rajashimmam traders

    Sir, I am booking 14/10/20&15/10/20 8 bag's of cardamom bodinayakanur to jodhpur, your transport not transit its hold on the salem hub at present time i have get heavy lose, the market is fall down, your unresponsive care is get lose how to manage replay him, way bill no as following 88416400 & 88516562
    Aug 8, 2021
    Complaint marked as Resolved 
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department our representative will contact you shortly.
    Safexpress Customer Care's response, Oct 20, 2020
    Verified Support
    Hi, our team tried reaching out to you, please share your working contact number so that we can arrange a call for you.
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      K
      KamalDugar6666
      Oct 18, 2020
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      Address: Safex Punia , Bihar

      The courier was booked on 25th September 2020 and the arrival date to Purnia was 5th October 2020. The consignment reached the delivery area on 18th October 2020.
      My point is why would I pay a lot of money for the my consignment to arrive late. I paid because I wanted the consignment early . What’s the use of paying this amount when others transporter can deliver early and at a cheap cost .
      I am tremendously upset because of the service given in Purnia. I would not want to work or be a part of safex again.

      I want a part of refund from my charges.
      Aug 8, 2021
      Complaint marked as Resolved 
      Safexpress customer support has been notified about the posted complaint.
      Apologies for the inconvenience caused, please share your waybill number and contact details so that we can arrange a call for you.
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        Vipul Kumar Singh Chauhan
        Oct 18, 2020
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        Address: India

        My waybill Number is 86953002,
        I am Vipul from Patiala
        My shipment started from Silchar on 3rd October and consignment reached destination {patiala} on 11th October, I don't know why they are not delivering my consignment till now and today is 18th October.

        I just want to ask why should I pay u full when ur service is not up to the mark, i[censored] check back I have complaint alsmost every day starting from 13th October, but u failed to provide the service. previously the customer care use to tell me the consignment will be delivered today now they are saying they have no clue, why it is not being delivered,
        If any kind of a mishappening done with my consignment, then i want my consignment charges back. If you are irresponsible to deliver the consignment on time, then why are you all taking responsibility.

        After arrival, 7 days (and counting) wasted to deliver the parcel. Now i am feeling that might be my consignment has been stolen. That's why you are not delivering. If you don't want to give my consignment or something misshaping done with my consignment, I have to file a charge on you all through the consumer operations & regulations, I don't have any option.

        It's so sad when u have to pick up the consignment u always be on time.
        Aug 13, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Oct 19, 2020
        Safexpress Customer Care's response
        Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department your issue will be resolved soon.
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          CRML
          Oct 15, 2020
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          Resolved

          Address: Bellary Road, Beside MYR Function Hall, Ananthapur

          87033408 fully damages so urgent claim
          +5 photos
          Dec 23, 2020
          Complaint marked as Resolved 
          they will settled 12000 but we got more loss
          Safexpress customer support has been notified about the posted complaint.
          Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department. Our representative will contact you soon.
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            Aditya K Gupta
            Oct 15, 2020
            Jul 20, 2025
            This thread was updated on Jul 20, 2025
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            Safe express not delivering my consignment, They just kept my parcel in the destination Hub.

            Address: LIG-167, Dindli Basti Road, Shere punjab chowk, Adityapur-1, Jamshedpur-831013

            My waybill Number is 86925421. Origin from Ahmadabad on 5th October and consignment reached destination {Jamshedpur} on 12th October Morning. I don't know why they are not delivering my consignment till now and today is 15th October.

            If any kind of a mishappening done with my consignment, then i want my consignment charges back. If you are irresponsible to deliver the consignment on time, then why are you all taking responsibility....
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            Indal Goshwami
            Oct 14, 2020
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            Resolved

            Address: Chandkheda, Ahmedabad

            Sir
            +1 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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              M
              MAYANK FEFAR
              from Powai, Maharashtra
              Oct 14, 2020
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              Pod copy & late delivery

              Address: SAVSAR PLOT 15/16, AYODHYAPURI MAIN ROAD , MORBI

              This type of problem generally and most of the time only occurs when the materials are booked through Safe Express.

              And the Delivery Period which should be around 5-6 days as per the normal norms are never been followed by Safe Express delivery system.

              They never bring Duplicate Docket with them and they take away the same immediately on delivery and never give us time to tally the materials....
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              A
              Ahamed Safi
              Oct 14, 2020
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              We are Basheer Traders from Madurai we have a consignment from Mumbai, the way bill no is 88817956 the consignment is delivered in Salem HUB on 11.10.2020. Today date is 14.10.2020 still now they are not delivering the product.
              Aug 7, 2021
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, your issue will be resolved soon.
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                A
                Arakon
                Oct 13, 2020
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                Waybill no: 88405441

                It has been 6 days since the parcel arrived in destination warehouse. But I am yet to receive the package. Everyday the call center people give the same excuse that "it will be delivered today". I have to wait for atleast 30 mins whenever I call their call center. And they never callback or respond to emails. Nowhere to register complaint also.

                Please deliver the package immediately. It has been 2 weeks since the items were picked up.
                For the rates you charge, the service is pathetic.
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                Arakon's [Complaint's author] reply, Oct 13, 2020
                Waybill no: 88405441
                Contact No. 7795328020
                Safexpress Customer Care's response, Oct 13, 2020
                Verified Support
                Thank you for sharing the details, we have escalated your complaint to the concerned department your issue will be resolved soon.
                Received the parcel yesterday
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                  Venkatbrr
                  Oct 12, 2020
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                  Resolved

                  My shipment is booked on 9th oct. Still, it is in same place. Please send it ASAP. Waybill number 88481890.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
                  Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way.
                  Venkatbrr's [Complaint's author] reply, Oct 13, 2020
                  My contact number 9043629614
                  Safexpress Customer Care's response, Oct 13, 2020
                  Verified Support
                  Thank you for sharing the details, we have forwarded your complaint to the concerned department. Our representative will contact you soon.
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                    S
                    sainikmoversncr Packers
                    Oct 10, 2020
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                    Resolved

                    Address: Delhi/ mumbai

                    I have booked my clients house hold goods in safexpress approximately 10 times but something 6 to 7 times heavy damaged all goods like tv. Water purifier, bike, sofa bad, kitchen items and 2 time lost something like water bottles, water tharmus. Your service is very bad . Customer lost of items and broken full damaged not useful any thing and some things are not repairable like tv and water purifier. Around 1.5 lakh lost money. Client filing very bad. Your company not taken any responsibility. Every one saying kuch nahi hoga.just submit 10% images only. If we are giving you buisness so I think we are doing wrong. I will share this all things social media. I am requesting you kindly check and reply me earlier.
                    My contact no [protected]/[protected]
                    +8 photos
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Oct 10, 2020
                    Updated by sainikmoversncr Packers
                    E way bill no 88206503
                    Oct 10, 2020
                    Updated by sainikmoversncr Packers
                    E way bill no 88206503
                    Oct 10, 2020
                    Updated by sainikmoversncr Packers
                    E way bill no 88206501
                    Verified Support
                    Oct 14, 2020
                    Safexpress Customer Care's response
                    We apologize for the inconvenience caused, we have forwarded your complaint to the concerned department our representative will contact you soon.
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                      Rahul Prasad Badgujar
                      Oct 10, 2020
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                      Address: Gurgaon

                      Dear Sir/Madam,
                      I am Rahul Prasad from sohna distt Gurgaon (122103)
                      Recently billity no 88144510.
                      Delivery person not deliver on my giving address . In place they deliver near by shop. Shop person is unresponsible and untrusted .delivery person not even call me on deliver time . I have to conferm every time . I dont know how he manage sign
                      So i request you only to deliver my parcels on my mention address in hand my person or me, on delivery time if they have confusion then they can call me
                      Thanks
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, our representative will contact you soon.
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                        Rahul Prasad Badgujar
                        Oct 10, 2020
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                        Address: Gurgaon

                        Abc
                        Safexpress customer support has been notified about the posted complaint.
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                          G
                          Gafoor Ali
                          Oct 8, 2020
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                          Resolved

                          Address: vpo-dahar panipat

                          Dear sir
                          I would like inform to you about that redely mesbehave by window person mr. Balram ji panipat branch mobile no.-[protected]
                          We talking sending 2600 kg yarn sending for rajasthan but he is not positive response proper way and also not clearing language also.
                          Please look into matter
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                            peeyush_1234
                            Oct 8, 2020
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                            Resolved

                            Address: SafeExpress Hyderabad, Head office new delhi

                            I shipped two packages (Suite cases) on 03/10/2020. Till data it is still showing in-transit and has not even left shipped location hyderabad. Raise a case with safe express customer care but did not get any clear timelines or resolution. Package is still showing in in-transit. Trying multiple times to reach customer care but it does not connect. Wait time is so long and the moment it reaches to number 1 it disconnects saying come later everyone is busy. Not having clear sight what's happening with my packages. Tried to reach hyderabad office of safe express but now they do not receive my phone.
                            Waybill: 85867166
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            Safexpress customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2020
                            Safexpress Customer Care's response
                            Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department. Your issue will be resolved shortly.
                            Thanks. Will wait.
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                              ABHAY MOTE
                              Oct 7, 2020
                              Resolved
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                              Resolved

                              Address: VITHAIPURAM KALLAMB ROAD KAIJ TALUKA-KAIJ DISTRICT BEED

                              Respected sir/madam

                              My waybill no. Is 87607016
                              My parcel was out for delivery on 05/10/2020, but yet that parcel is not reached to me
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              I also contacted safexpress representative, "Mr. Jatin Zha" he provided me drivers contact number but that mobile number is switched off. Then i also tried to call back Mr. Lalit Zha but he didn't received my phone call.
                              We apologize for the inconvenience caused, we are escalating your complaint to the concerned department, your issue will be resolved shortly.
                              ABHAY MOTE's [Complaint's author] reply, Oct 8, 2020
                              My complaint has been resolved as i received my package today.

                              Thank you.
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                                Raja21
                                Oct 5, 2020
                                Resolved
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                                Resolved

                                My way ill no 87135600 and luggage arrived at guntur on 29 sep 2020 but same not received so far ie 05 Oct 2020
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way.
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                                  vedavignanapvtltd
                                  Sep 29, 2020
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                                  Resolved

                                  Didn't deliver the product. The driver spoke very rudely it hurted my feelings. Never in my life i use safexpress again. Please first teach your saff how to speak.
                                  Thank you
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  We are sincerely apologetic for the inconvenience caused, please share your contact details and waybill number so that we can assist you in a better way.
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                                    lalito4o
                                    Sep 29, 2020
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                                    Resolved

                                    Address: Safexpress Pvt Ltd, NH 8, Mahipalpur Extension, New Delhi - 110 037, India

                                    Hi,

                                    my booking date was[protected], and that was appointment shipment and an appointment was on[protected], all things are pre clear to Jaipur team, but they failed to delivered and I take re-appointment on[protected] and they are failed to deliver the goods, now they are not given the proper response to me, trying many time to there customer care number but that was not getting connected with any of customer support

                                    kindly help
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2020
                                    Safexpress Customer Care's response
                                    Apologies for the inconvenience caused, please share your contact details so that we can arrange a call for you.
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