Safexpress Complaints & Reviews

One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

Regarding WB NO 41121382

What is status of my consignment and when delivered.Waiting

safexpress being a courier company. we ms bharat saree kendra,karnal,haryan sent a parcel to ms Ramsrup Rajindra prasad,kolkata on 21/11/2008 by way bill no.16880086. on receipt it is been found that a total of six sarees of rs.16425(3*3125&3*2350) being missing. After registering serveral complaints to the company my grievence has yet not been solved for recover of loss of stock-in-transit.

ms Bharat saree kendra
near comittee chwk
karan gate
karnal-132001
haryana
ph.[protected]
m.[protected]

I agree with you. I have seen that Safexpress don't care about the small individual businesses like us. I too had problems with them in the past. I switched to Gati or Blue Dart and things are much better now.

One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

SLEEVE 8" — DELAY OF DELIVERY OF GOOGDS.

WE HAVE BOOKED ONE SHIPMENT FROM JET AIRWAYS AT MUMBAI FOR JORHAT WIDE AIRWAY BILL NO.:[protected] ON 1 ST FEB, 09

BUT TILL WE HAVE OT RECEIVED THE SAME . BUT IN THE STATUS OF THE GOODS SHOWING ARRIVED JORHAT ON 2ND FEB.

SO REQUESTED TO LOOK INTO THE MATTER AS MOST URGENT.

Dear Sir/Madam,


My Consiment no is 20813597 & date:24.10.2009 dispatched from Pune to Ranchi.still i am waiting for delevery.what happens there is no any respone from Ranchi Branch & no any phone number for feed back.


Rgds,
Biplav Kumar
CA_Manager
[protected]

Hello, 26.02.2010

This is santhanakrishnan from NEFAB INDIA PVT LTD. Sriperumbudur. We have send a Parcel to Local chennai in 12.02.2010 Docket No[protected] still now the material was not send to the customer place.

When i asked many times from local delivery incharge Mr.Raganathan([protected]). He replied we are not force you to book in safe express. We are not expected this service from the safe express.

Rgds,

S.Santhanakrishnan
Nefab india Private Ltd.

You have a such a service.

Its doesnt matter to you and your company that customer is facing problem, reason you have enough business to achieve your expenditure.

This is my suggestion to everyone you better switch over to someother company to send your goods.

I have faced 4 times same problem delayed, no responce, no feedback and customer executive have no manners to speak.

Safe express you have loss one customer and be perpared dor another one then step by step other people.

Thanks and Regards,
Nitin
New Delhi
56455

Hello,
One parcel was despatched from chennai on 30.07.10 to cochin. But still now(05.08.10) i can't get the parcel.Eventhough many times i contacted the cochin office, there is no proper response from the office.

So i request you all please don't book your parcels by using safexpress.

Thank you
Regards
Udayakumar.G
Cochin.

Safexpress believes in Better late than ever to the T. Infact there new brand line should be- We will make you suffer with us!
I hope some of the senior guys see this and start damage control, otherwise I am very sure this safexpress will never ever reach its intended destination.

Manu Bhaskar
Mumbai
manu.[protected]@indusind.com

Dear sir

One order from posted by safe express from Alwar (Rajasthan) to Shimla
an hoping that it will be delivered today means 5-Aug-2011.I am Lali verma
From Wide Power Solution. New Shimla.

Hi, Our supplier has send a samples on 10th Sept 2011, till date we have not yet received, after continuous follow up with Mr. Umesh (Safe Express - Bangalore branch head ) when ever we call him he will say within half n hour consignment will reach us, but it will not happened, we are fed-up with these Safe express service, I will not recommend this organization, This is my suggestion to everyone you better switch over to some other company to send your goods.

Regards,

Deepak

SafExpress — regarding delivery period

The complaint regarding delivery period of consignment .Tracking no is 29324552.The material is at mumbai is on 18/2/2012 but its not delivered till date.There is no any response from Safexpress.

waybill no.30595604 form santipur to delhi booking date 07.06.2012 this materials is 9dayes not delivered please action

dfgdfgdf

Dear Sir,
For your kind information we had sent a parcel on 03/09/2012 from Delhi to Rudrapur (Uttarakhand) vide docket no[protected]. But since 05/09/12 it's showing that arrived at rudrapur. why it has not been delivered to desired destination?
Waiting for your positive response.
Manoranjan
+91- [protected]

Dear Madam / Sir,

Our materials already despatched on 07/11/2012 against Consignment No. 31705045 through Safe Express. But till now we have not received any information about our materials against this Consignment No. No status update in Safe Express website, No information from Customer Care and Local Office.

Sir, materials are very urgent. So we request you please give us status about this consignment no. and also give us perfect contact nos for right information.

OUR CONTACT DETAILS
BIMAL DAS
AUTOMATION NETWORKS & SERVICES
44A, Shyamapally, Jadavpur
Kolkata - 700 032
Office Phone No.:[protected]
Mobile No.:[protected]
E-Mail: [protected]@automationnetwork.net

Dear Sir/Madam,


My Consignment no is 32179790 & date:26/11/2012 dispatched from M/s. Safexpress, Mahipalpur, Delhi to Roorkee, Uttranchal.Shipment is not delivered as yet at .what happens there is no any response from Delhi Mahipalpur Branch .Pl do needful .

Thanks & Rgds.


Lavneesh Thakur (Mr.)
Import Clearance

ATC(CLEARING & SHIPPING) PVT LTD.


702, 7TH FLOOR, DLF TOWER - A
JASOLA DISTRICT CENTER, JASOLA
NEW DELHI - 110025.
Direct Line # +[protected]/22
Board Line # +[protected]
Fax # +[protected]

Dear Sir/Madam,


My waybill no is 32982943 was dispatched from Safexpress, Delhi to Naggar, Kullu, H.P. on 09.03.2013. It is not delivered yet. It arrived at Mandi (it's just 2 hours drive from here) on 14.03.2013. Since then every other day the waybill is out for delivery and every other day the delivery attempt is unsuccessful!!! I phoned Safexpress help line many times. Everyday they say "your waybill will be delivered today". But so far it has not been delivered. And they do not provide any contact numbers for Mandi office.
Please, help us in this situation.

Thanks & Regards

Oxana Legkostupova
Hotel Ragini
VPO Naggar, Kullu, H.P. - 175130
+[protected]

No:[protected] through in safexpress DELHI,
Glow Fixtures Marketing Pvt.Ltd, Gandhibagh, Nagpur.
Nagpur Delivery Date &Time.
Vilas Lambade.
Email Id:[protected]@gmail.com
[protected].

No:[protected] through in safexpress DELHI,
Glow Fixtures Marketing Pvt.Ltd, Gandhibagh, Nagpur.
Nagpur Delivery Date &Time.Please Details My Email Id
Thank you.
Vilas Lambade.
Email Id:[protected]@gmail.com
[protected].

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

This is reference to our consignment no. 34370831 dated 20/09/2013
booking from Bangalore Peenya To Ahmedabad -vatva, kindly take a note that from last 04 days our material is lying at Bangalore godown only, as we had check on-line and the status shows to us that it is lying there only... So please confirm the delivery date immediately.

Thanking you
For. USHA COMPRESSORS PVT LTD

JAY OZA
Manager Materials
M - [protected]

my consignment no.34801858 send ding from aizawl on 8 oct, they said it will reach in 9 days but till now it didnt reach when i call up they say durga puja is there in gwahati but durga puja is till 14 oct only today is already 27, it almost one month now

Hello,
One parcel was despatched from erode on 31.10.13 to Gurgaon manesar.as per the courier track the parcel arrive manesar on05/11/13 But still now(09.11.13 i can't get the parcel.Eventhough many times i contacted the safexpress office, there is no proper response from the office.

So i request you all please don't book your parcels by using safexpress.

Thank & Regards
Rajeev
[protected]

Dear Sir/Madam,


My Consignment no is 38116990 & date:24.5.2014 dispatched from Pune to patna.still i am awaiting for delevery.what happens there is no any response from Patna Branch any phone number for feed back.


Rgds,
Parmeshwar Kumar
Spare Parts Manager
[protected]

worst service please dont choose safeexpress

The worst courier service. Plz don't ever go for this courier service they will keep your consignment with them for long period and when u ask them about that then they give you aa superb reply that we can't trace it physically.
83269964 is my docket no.
From 10 days it's just picked and booked.
Worst experience. Name should be worstexpress or delayexpress

My name is abhilal.m.my consumer no is 47099930.i am an army person and i shipped my laggages from ambala to kollam before 10 days today i went to kollam godown and they told that has reached kollam today morning...bt they are not ready to give my laggages because godown supervisor has not come..when i called him be behaved very rudely and ended my call..his mob no is [protected].. i request u to pls accept my request and make quick action against him...

Dear Sir,

I was send my PF Withdrawl forms to PF Office (North Wazirpur) dated 21/07/09.Now i Check the Website it shows your form not received by this office.

My PF No : DL/32000/14715

Kindly arrange my Settlement as early as possible.

Regards
Senthil Kumar . T
[protected]

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

SafExpress — Damage and missing of goods

Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

The same happen with me when I booked a consignment from Jorhat, Assam to New Delhi. The consignment consists of an old split A/C, 2 musical instruments, (Tanpura and Harmonium) One electrical oven and a metal rack with books. The bill number was 17787027. For safety purpose the goods were packed under wooden crate for which a good amount of money has been spent. There were 5 wooden crates, and one
Gunny bag (rake and books) and open (AC pipes) good at the time of booking .The booking office is Jorhat. (Cont person Ajay Sankar Bora. Cont. Num. [protected]) But when the consignment reached at receivers hand there were only two wooden crates. They were the electric oven and the tanpura.(even the Tanpura was not packed as tight as before loading, hence it was damaged badly.)All other goods came without wooden crate and hence the both panel of the AC and the voltage stabilizer have suffered bad damage. The AC outer panel and the voltage stabilizer was booked as one good and they
were under same wooden crate. But since the wooden crate was removed hence they became two separate good. That is why the receiver even could not understand that one box is missing. That box consists of the harmonium and some books which is not yet found. Surprisingly the at Gurgaon goodown supervisor ( Rajneesh Roy, Cont Num[protected]gave a written comment that he received the articles that way only ( 2 wooden crate, 4 gunny bag and one open).

It is really surprising to see that some culprit can remove the wooden bars from the package when the shipment was under responsibility of Safexpress. Why the goodown people did not report to any body when they found the consignment was not as packed as described. All these articles which were damaged and missed were come from had earned money and lot of emotions attached with them. It’s a shame for India’s best logistic solution provider.

Never believe on safexpress

The Harmonium has been delivered today but it is not in woking condition. There is no wooden cover attaced as at the time of loading. Safexpress has to give the answer about such mishappenings.

domestic customer — Missing of goods from the consignment

The company Blaze Flash seems to be a theif company, which is indulged in cheating its customers.
My sister send a courier for me comprising of 3 items but when the courier was received ti my surprise there were only 2 items in it.
I tried to get the details with help of consignment no[protected] from track consignment from Blaze Flash site but no details were found. Even if i tried for help from blaze flash people they arrogantly refused and didnt coperated with me. i lost what my sister lovingly send me.

Yes, it is right that safexpress have been slacking a lot on the goods of individuals. It seems like they are busy in just claiming themselves " the best in this" and " the best in that" category, but in reality they suck.

Jains sitting at the top only wanna make money and it doesn't matter how it comes.

I have compared their prices and the work, which is nowhere comparable to other courier services.
You can get it done cheaper through DTDC, Blazeflash and others, although I personally like Blue Dart. Blue Dart doesn't get bothered in making false claims, but believe in doing timely delievery of goods.
You can also try Sical, TCI or Gati, but no Safexpress please, because there is nothing of yours that is safe with them other than money.

Yes it is true. We have asked some items from Vadodra to be sent to Rajamundry, we were told that items will be reaching to our office by 24 August 2009 ( Door Delivery) if we opt by Safex & will cost Rs 5500. Same will cost Rs 3200 by other party & will reach on 26 August 09. Thinking that Safex is very good brand name we opted for Safex. Till today 29 August 2009 there is no meesage from Safex.
Yesterday saw the items infront of Safex office side of the road. Safex office is not opened since yesterday morning. Cell phone no.([protected]) written on the Safex office is switched off.

Your service is really pathatic in Gujarat. mainly in south Gujarat and worst in Surat area. Non of the material gets deliver to the customer before a week inside gujarat transit. Your people are expert in writing mails rather than to find a solution. Delivery from Ahmedabad to Surat takes place minimum week of time rarely which is only four hours journey. Might have been delivered before week than a person considered to be lucky one.

People chose Safexpress one of the costliest cargo service due to only one reason i, e safe and speedy process but it is worst service we get. even local cargos provides 1000 times better than safex service.

Problem may happen for one or two transit is it for every transit? If any one of your service people have guts to speak truth or face the reality regarding your service, Speak to me. Such a poor service never seen in my career.

Regards:

Sunil Yadav

Hi

i know i m too late to comment on same,

Firstly really i am very surprise to know about that how bad service Safexpress has given to you as a Safexpress well-wisher, i would like to apology for same, but dear i would like to say that you can not compare the service level of a company on the basis of a single shipment, i would like to say pls go thru all the details then you can compare it's service level, for example if it's service level is 99 % then might be that given complain comes in 1%.

so i would request to you that, in future if you face any problem with safe's service just complain it to their seniors you will defiantly get the solution (might be it can take time) a lot of reason might be for delay/damage (as you must be aware that in India we face daily a lot of riot/strike/very bad road/road accident/nature problem etc).

Secondly
if you are talking that a local transport can be better then safe then i am agree that it might be but just suggest can he pick your single cartons and droop that at Chennai/ or anywhere other city? i think he can but he will charge you of a full truck but Safexpress charge you only for a carton not for full truck.

Overall Safexpress service level is too high rather then other cargo company that’s why it’s getting awards from different-different organization.

Note:- this is my per personal view it can not be consider as in any other way.

Did not find any information about our shipment booked from AMBALA on date 13.12.09 with docket no.18472452.

safe express !!!
my personal experience is that i shipped a cargo from meerut to kerela and it has taken them 20 days and it still has not reached the place...
they say it will reach tomorrow... God knows as they have been telling me that for the umpteenth time!!!Never ever use safe expess i[censored] want to get your things done on time...

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

Safexpress Pvt Ltd — Poor Service

we find lots of problem through your service, frequently we are geeting our consignment through Agra to mumbai, we face lots of hassels from your services since last five consignment.
kindly check with your concern person, at Agra

Hello sir

This inform about safexpress franchise erode, Erode branch
Iwant to iform about the branch complaints are below

1.Always there is a very delay in booking, He always ask for transpotation charges for booking

2. Very late delivery We will get the material after 10 days before arrive the materials

3. Branch head Mr. santhakumar is very irresponsible person.

4. Goods are coming in open mode Eg: cloths, physical samples

please take the necessacry action about the branch



faithfully
senthil
Erode

Hello sir

This inform about safexpress franchise erode, Erode branch
I would like to proclaim about the branch complaints are below

1.Always there is a good in booking, He always givea a Extra atten in every booking

2. Very good delivery, Even the Rural Area like my place at Anthiyur

3. Branch head Mr. santhakumar is very responsible person in althe way of approching

4. I could recieve my Goods in good condition

I am very Pride & glade to used this service

Thanks to SAFEXPRESS to provided the Unique Service



Regards
Raja
Anthiyur Village

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

One consignment was sent through safexpress under Regn No 18423299 on 22 Jan 2009. But till date the consignment has not received.

not only is safexpress costly but also inefficient and irresponsible. we should never use this sevice

one of my courier was booked on 20 .8.09 to siliguri from delhi .Even till this date that is 25.08.09,
time 4.00pm i have not received the document.this is not expected from a well reputed company as yours.i just want you to please look into this matter and see that some real strict action is taken against siliguri office.
my courier no is .20451986 .in the name of meetu singhal from delhi to siliguri


meetu singhal

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.

Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.

Firstly the weight of my books was 18 kg but they considered it as 20 kgs. This is also fine but initially while giving, they told that total amount I have to pay is Rs 990 but after receiving they increased the price to Rs 1228 by adding again cgst and tps. I want to ask them, is this the way of making money is good. We are students, we have to think 100 times before spending for such things, this is so bad and unexpected from them.

consignment number 31641696
One of the worst nightmare I had working with Safexpress. This is the fifth time I had to undergo this pain. Safexpress promises to deliver in five days today is the tenth Day and yet its not delivered the whole delivery system is a rot. They have updated that delivery failed due to usefulness attempt while I was constantly in talk with them and the concerned person said that they have forgot to put the conignment in the delivery vehicle, and not its my fault. The man here Mr cHandreswar and Mr Srinivas both are big dumbos, good for nothing, now after calling them so many times they have switched off. Due to the delay in delivery I am losing business worth Rs 20, 000 daily. Would Safexpress not bear the loses. I swear in my whole life I would not do any business with Safexpress. but saying so the company safexpress should not be left free they need to be penalised, if there processes and operations is not good in hyderabad they should not do business here instead of making customers life hell.