Safexpress Complaints & Reviews

safexpress being a courier company. we ms saawaria,karnal,haryana sent a parcel to ms S.k.Montu,howrah on 09/09/2008 by way bill no.16879683. The parcel was delivered to the above mentioned party almostafter a month and on receipt it is been found that a total of three sarees of rs.13500 being missing. After registering serveral complaints to the company my grievence has yet not been solved for recover for loss of stock-in-transit.

Surface Consignment; waybill number 19276540
Consignment handler Alok KR Singh and Birendra Gupta.
Our goods (shipment) was picked up from Delhi on the 10th of October by Safexpress to be sent by to Kochi Kerala. I was informed by Alok, Birendra and Sandeep in the Delhi office that it would take four working days and reach Kochi Kerala; latest on the 16th of October.
As well as the Safexpress website, head office and Delhi office.
However today, 20th of October and our shipment still not reached Kerala Kochi as I just called the Kochi office.
Even after Alok Singh assured me that the consignment would reach on the 16th of October
However repeated calls and trips to the Safexpress Delhi and Gurgaon head office and to the Safexpress office in Kerala has given us no answers or results.
This compliant is regarding non-performance and delay of delivering goods.We have still not had our goods delivered to Kochi!
Neither is my compliant been registered by the company or have I got any response by e-mail after repeated e-mails being sent to their ids; [protected]@safexpress.com, to Alok KR Singh or Birendra delhi.[protected]@safexpress.com sharin.[protected]@safexpress.comor at their website feedback form or the complaints made on the Safexpress toll free number [protected] as well.
I was given mis-information and Safexpress is charging for a service that they company does not provide.
Will Safexpress pay for our daily damages and loss of revenue because of they delay that has not only caused us stress, financial loss but also loss of business due to the delay in delivering our goods?

dear sir/ madam,

Name : Ravikumar

EPF No. DL/19554/205

Company Name : Safexpress Pvt Ltd.,

With reference to the above subject, i have submitted the epf withdrawal form to M/s.Safexpress and the same has been submitted to epf office- delhi on 09.09.09.

i have checked the same with web site , i am very sorry to say that, the information showing the web is " form not received" updated date is 16.09.09.

please arrange to settle my amount...............

i am anticipating your quickest co-operation in this regards

thanks & regards
ravikumar

Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

The same happen with me when I booked a consignment...

Hi,
I strongly complain the response of idea care at various locations (delhi and noida).
My concern is this that i got a call from idea care and they offer me one scheme and requested me to convert my prepaid no. into postpaid no. After listening the scheme i agree to that and then they send one person to collect the amount of Rs.500 and gave me the receipt of that amount.That person gave the new SIM also.

But even after 12 days my old no is still prepaid and that new SIM is with some another no. which is totally useless for me because i do not want to change my no at any cost.

I kindly request you to please look into this matterASAP.my no is [protected]

Ami Bhatt

safexpress courier


SEE THE BELOW COMPARISON

SAFEXPRESS IS CHARGING FIVE TIMES MORE THAN OTHER COURIERS

1, GR NO 18450223 FROM LUDHIANA TO FARIDABAD TO PAY
CHAGED WEIGHT 50 KGS, GOODS VALUE 19156
BASIC FREIGHT RS 300 (TOTAL 900/-) AND YOUR PEOPLE ASK FOR 1000 TO CONSIGNEE
FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 250/- EVEN BETER SERVICE THAN YOU.


2, GR NO 8450221 FROM LUDHIANA TO DELHI TO PAY
CHAGED WEIGHT 40 KGS, GOODS VALUE 22940
BASIC FREIGHT RS 240 (TOTAL 1096/-) AND YOUR PEOPLE ASK FOR 1196/- TO CONSIGNEE
FOR THIS SAME SERVICE D2D AND PATEL COURIER CHARGES ONLY RS. 200/- EVEN BETER SERVICE THAN YOU. (THIS CHARGES 300/- MORE EVEN WEIGHT IS LESS THAN THE FIRST ONE)


WHAT IS THIS You are charging five times extra than all other good courier companies and your delivery guys also demands Rs 100 extra than bilty.
and the delivery is three days to delhi or Faridabad
our consignee forced us to send these goods back to us due to overprice freight

I m Kamal Vats my debit card is expire in month of aug.08 so u can send me my atm card in my company SAFEXPRESS PVT. LTD., MAHIPALPUR EX., ROAD NO. 4, NEW DELHI
Thanks
Kamal Vats
[protected]