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Updated: Aug 9, 2025
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Safexpress reviews & complaints page 6

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S
Shivanand Channappa Magadum
Apr 1, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Address: Narangi Cantt ,Guwahati ,781027

I am Shivanand Magadum, I have book a iron box from Belagaum 591309 to Guwahati 781027 on 24/03/2023, now on 01/04/2023 at the time of delivary my iron box his brocken. My waybill no is[protected]
Safexpress customer support has been notified about the posted complaint.
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We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. To register your complaint, please call us at[protected].
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    Nk jadeja
    Mar 30, 2023
    Apr 4, 2023
    This thread was updated on Apr 4, 2023
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    Address: 520 ASC Bn binaguri west bengal
    Website: L e d tv

    My l e d tv missing mere ko mila nahi hai please help
    Safexpress customer support has been notified about the posted complaint.
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    We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. To register your complaint, please call us at[protected].
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      Nithish19
      from Chennai, Tamil Nadu
      Mar 23, 2023
      Mar 28, 2023
      This thread was updated on Mar 28, 2023
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      Address: chennai kundrathur
      Website: Safe express

      My company sent me some gifts your delivery executive contacted me while delivering the package he demanding 200 rupees or else he saying I won't deliver

      Delivery person name - venkatesh p
      Mobile number - [protected]
      +1 photos
      Safexpress customer support has been notified about the posted complaint.
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      Apologies for the inconvenience caused to you. Please message your contact details to assist you further or call us at[protected].
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        V
        Vijay Gunwant
        Mar 17, 2023
        Oct 26, 2024
        This thread was updated on Oct 26, 2024
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        Claim Damaged luggage

        Address: A/P Islampur,Tal- Walva,dist-Sangli,Maharashtra. Pin .415409

        Dear Sir.
        I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
        On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...
        +5 photos
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        C
        C V RAMANA
        Mar 14, 2023
        Mar 14, 2023
        This thread was updated on Mar 14, 2023
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        Address: Gudivada vill, bhogapuram, viziayanagaram, ap 531162
        Website: Consumer complaints. In

        Good morning sir,
        this is c v ramana, my way bill number is[protected].
        My complaint is this house hold goods items and one item that one is bicycle is pedall axcel was broken. How to claim.
        Safexpress customer support has been notified about the posted complaint.
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        Apologies for the inconvenience caused to you. Please call us [protected] to register your complaint.
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          C
          C V RAMANA
          Mar 14, 2023
          Mar 22, 2023
          This thread was updated on Mar 22, 2023
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          Address: Gudivada vill, bhogapuram, viziayanagaram, ap 531162

          Good morning sir,
          This is C V RAMANA MY WAY BILL NUMBER IS[protected].
          My complaint is this packing item one bicycle was pedal excell was broken.
          What is procedure of claiming.
          Safexpress customer support has been notified about the posted complaint.
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          We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
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          We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
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            K
            Karthik251094
            from Coimbatore, Tamil Nadu
            Mar 10, 2023
            Mar 10, 2023
            This thread was updated on Mar 10, 2023
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            I have shipped my bike, duke 250 via safexpress from Delhi to Bangalore. Bikes side stand and the sensor is damaged heavily, rim paints, missing handle bar ends. I'm looking for an assistance here. The bike just ran 5k kms and now it's full of damages. I'm expecting safexpress to bare the charges of damages costs
            Safexpress customer support has been notified about the posted complaint.
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            Please accept our sincere apologies. To escalate your complaint to the concerned department, please message your phone number. Our representative will get back to you soon.
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              N
              Nsgen4hd n4helaneb
              from Islampur, West Bengal
              Mar 5, 2023
              Mar 10, 2023
              This thread was updated on Mar 10, 2023
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              Address: Siliguri
              Website: Safexpress

              My product has been arrived on 03/03/2023 in my nearest hub Siliguri. But, today I mean 05/03/2023 on this date still they did not come to me for reach the product. The last status is "Arrived 03 March 2023". If I call them, so they told me your location is too far from our office. So, give time to us & your estimated delivery time is 09/03/2023.
              https://www.consumercomplaints.in/confirm-email/0f9126bb87de814f65001a289a56465f
              Safexpress customer support has been notified about the posted complaint.
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              Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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              Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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                S
                Sm33
                from Hyderabad, Telangana
                Feb 27, 2023
                Feb 28, 2023
                This thread was updated on Feb 28, 2023
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                Highly manipulative delivery guys by providing incorrect status. Customer support can’t even attend the irresponsible behavior of delivery packages
                Safexpress customer support has been notified about the posted complaint.
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                Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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                  E
                  Es Rayudu
                  Feb 20, 2023
                  Feb 20, 2023
                  This thread was updated on Feb 20, 2023
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                  My luggage missing nda damage
                  Safexpress customer support has been notified about the posted complaint.
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                  We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details to assist you further.
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                    123web
                    Feb 18, 2023
                    Feb 20, 2023
                    This thread was updated on Feb 20, 2023
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                    Dear sir,
                    I have send my item from srinagar (J&K) to kanpur through your company. In which my item was badly damaged. I have complaint via case no #00318278.I contacted many times your customer support but they cut my call several times.kindly resolve my query .
                    This is for your kind consideration and necessary action
                    Thanku
                    Safexpress customer support has been notified about the posted complaint.
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                    Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                      M
                      mavelil manoj
                      Feb 16, 2023
                      Feb 18, 2023
                      This thread was updated on Feb 18, 2023
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                      Address: Glory Graphics, Sivakasi (an unit of Srinivas Fine arts)

                      Have booked a consignment from Chennai to Sivakasi (way bill #[protected]. When I had called the customer care they have informed it expected to reach on 19th FEB 2023 for which our customer is furious and unhappy. The customer requires the material urgently can any thing be done on priority for enabling the material to reach to its destination by Friday (17th Feb 2023). Pls consider this request. By doing this the customer will be happy. Look forward to your support.
                      Safexpress customer support has been notified about the posted complaint.
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                      We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
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                      Safexpress Customer Care's response, Feb 20, 2023
                      Verified Support
                      We have assigned Mr. Jitendra Samal to look into your matter. He can be reached at 8816823938. Thank you!
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                        S
                        Shashivjy
                        Feb 16, 2023
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                        Address: Tamil Nadu(Vaniyambadi)

                        HI

                        This is the Way bill number[protected]

                        We have orderd sarees from Leela fashion surat and since its cash on delivery they have given to safe express and we have received the parcel but in that 9 Sarees missing and same we have reported and complain to Leela fashion

                        Hence complaing to Safe exporess for 9 sarees missing please look in this and resolve at the earliest

                        Regards
                        Shashi kumar M
                        [protected]
                        Safexpress customer support has been notified about the posted complaint.
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                          Shashivjy
                          Feb 16, 2023
                          Feb 18, 2023
                          This thread was updated on Feb 18, 2023
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                          Address: Tamilnadu(vaniyambadi)

                          HI

                          way bill number is follows[protected]

                          We have ordered sarees from Leela fashion Surat since its cash on delivery its been given to safe Express we have received the parcel but in that parcel 9 Sarees where missing and we have made complaint to Leela fashion and given the details.

                          Hence am compaling to safe express for missing product of 9 sarees

                          Please check and resolve the same

                          Regards
                          Shashi kumar M
                          [protected]
                          Safexpress customer support has been notified about the posted complaint.
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                          Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                          Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                            A
                            ashtalakshmi Raman
                            Jan 30, 2023
                            Feb 1, 2023
                            This thread was updated on Feb 1, 2023
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                            Regarding claim of damaged and lost items

                            Dear sir
                            I have transported my household items through safe express in 28/11/22 from bakloh (Hp) to Padappai (Tamilnadu),
                            My valuables was damaged and I have lodged complaint in safe express but they are telling we are not responsible for this damaged item but we can compensate little amount,
                            1)IFB washing machine totally damaged not reparable
                            2)IFB split AC internal damaged sensors board &outfit of compressor...
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                            H
                            Harshsapra21
                            from ROHTAK, Haryana
                            Jan 28, 2023
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                            Dear Safexpress,

                            I have sent my household belongings luggage (One bag) from Bangalore to Rohtak(Haryana). Which has to be delivered by 27th January 2023 EOD. After having a word with the delivery partner, It seems he doesn't want to deliver the baggage to my address, since it is out of delivery from 26th January only.

                            Can the safexpress team ensure that my luggage is safe and will be delivered to my delivery address as soon as possible?

                            Please take action on my issue, Here I am mentioning my Waybill number for your reference[protected].

                            Thanks
                            Harsh
                            Safexpress customer support has been notified about the posted complaint.
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                              S
                              [email protected]
                              Jan 23, 2023
                              Jan 24, 2023
                              This thread was updated on Jan 24, 2023
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                              Worst quorier ever. My item has reached the location 1 week ago and still haven't been delivered. When i CONTACTed the manager they keep saying tomorrow tomorrow but it's never delivered.. I'm very upset about the service this company provides. I request to deliver my item by today itself. ### you!
                              Safexpress customer support has been notified about the posted complaint.
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                              Apologies for the inconvenience caused to you. Please help us with your contact details to assist you further.
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                                S
                                Swarnankita
                                Jan 23, 2023
                                Jan 25, 2023
                                This thread was updated on Jan 25, 2023
                                Resolved
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                                Resolved

                                Address: HYDERABAD

                                Hi Team,
                                Few days back I raised a complaint for the company for keeping on hold our item but now it is resolved as we got the parcel.
                                After receiving it, we found that the trolley's wheels are been missing and the lock is broken which confirms our product safety was compromised.
                                I have attached the pictures and looking for some compensation as such a costly trolley has been damaged.
                                Their customer care keep disconnecting the calls.

                                Raising this on behalf of Mayuree Sen.
                                Mayuree Ph-[protected]
                                AWB[protected]
                                +2 photos
                                Jun 13, 2023
                                Complaint marked as Resolved 
                                na
                                Safexpress customer support has been notified about the posted complaint.
                                View replies
                                Please accept our sincere apologies. Kindly DM us with your contact details and waybill number so that we can assist you further.
                                Reply
                                Swarnankita's [Complaint's author] reply, Jan 27, 2023
                                Ph no-9365274050

                                AWB-100001420134
                                We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details, our representative will get back to you soon.
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                                  L
                                  LandeK
                                  from Chandrapur, Maharashtra
                                  Jan 17, 2023
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                                  Address: Chandrapur

                                  Hi, I sent my luggage from Hyderabad to Chandrapur and also informed the safe Express transporters to carry it safely as it might get broken. But still I received Induction in completely damaged condition, whole screen was in pieces. This was not expected as they ensured safety and no damage to the goods that are being transported. I am very disappointed. Please rectify and help me to get my refund.
                                  Safexpress customer support has been notified about the posted complaint.
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                                    S
                                    Swarnankita
                                    Jan 17, 2023
                                    Resolved
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                                    Resolved

                                    Item not delivered and no call made in Hyderabad

                                    Address: Hyderabad

                                    Hi Team,
                                    This is regarding waybill no.[protected],
                                    the receiver name is Mayuree Sen.
                                    No attempt was made to call her and the parcel is kept on hold.
                                    Contacted their customer care many times, visited the source office too, requested call back but no call back received, we need this to be delivered ASAP and want the delivery boy to at least call when at the location so even if I am not at home i can coordinate...
                                    +1 photos
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