Safexpress Complaints & Reviews

On 08 Apr 23 I had sent some household goods in some steel boxes and packages through Dimapur safe exp to Bhatinda . But when received at Bhatinda on 16 Apr one steel box got totally damage. Now either Dimapur office nor the Bhatinda office of safe exp take responsibility for the damage.
In view of the above I humble request to solve my problem and clear it who will paid for my steel box.

Sir, I booked my parcel from muzaffarnagar to Leh vide waybill no.[protected] on 6th April 2023, , my parcel reached jammu on 10th April in the morning but after that neither it was delivered nor updated and i registered my case to customer support for delay delivery on 13th April (case no.:[protected] is not resolved till date, Sir, , still waiting for response from your customer support team, already 6 days gone after complain and 13 days from my booking of parcel, , still showing in Jammu, highly irresponsible action from your end.waybill photo attached

Kindly do confirm to us, why are delay these goods consignment.

I booked a courier service from mumbai to agra which was supposes to be delivered on 8th april instead I received another package . It had the correct way-bill no. sticker but the package was different.
I've raised the issue and it's been more than week. I've called the mumbai branch, agra branch and the customer care but there is no definite reply from their end. The staff is not taking any responsibility and even after telling them the package is time-sensitive, the staff is blaming each other for the exchange. I am a student and have my Cfa exam in May. The parcel contained all my books and notes along with other expensive items. It was a year worth of my hard-work and now i will have to defer the exams which would cost me an extra ₹50, 000 .
I want the company to take responsibility and take measures to resolve my issue at the earliest.
Apart from the monetary loss it would also jeopardise my future which cannot be compensated.

Induction top was broken into pieces when it was couriered from Kolkata to Mumbai. Please find attached the image of the same. Requesting for a refund.

Courier waybill number[protected] was booked from ferozpur punjab on 30 march and was supposed to deliver to diphu

Door to door delivery charge was paid

The parcel has reached naogaon, assam and since no delivery has taken place the office in naogaon is very rude and does not attend the phone properly

Pls take necessary actions

Safexpress did not deliver my shipment yet. My Way bill[protected]. It has been out for delivery since 24hrs and no one has contacted met yet or the shipment was delivered. I called customer service and spoke to few agents, who was hardly able to understand what i was referring, the agent did not have proper phone etiquette, and spoke rudely over the phone.

Way bill no.[protected]
The package was picked up on 18th march from asansol and was supposed to be delivered to bijapur within 4-5 days. It did reach safex bijapur office in a week but its not being delivered to the location. Their office is far from the delivery location.
I have tried reaching to customer care multiple times. They say they will deliver it within a day and then it doesn't happen.

I am really frustrated by the service i have paid full in advance. The company's customer service is not upto the mark they ignore the calls and Don't take the complaints seriously.

Pickup request raised for 30-Mar-2023 with request no- REQ[protected], by regular following up also, no one is willing to come for pickup, it has been 5 days

Broken Leg/support of the headboard of the bed I was out o[censored]dhampur so I couldn't check it the delivery was taken by someone else on 24 March 2023 I came to udhampur on 2 April 2023 and I was checking my delivery so I found out that leg/support of the headboard of the bed is broken my waybill number is[protected]l

I dispatched my consignment consisting of a bike and a trunk box through safex Anantnag with waybill no[protected] from Awantipora to New Delhi on 17 Feb 23. When I received my items at New Delhi I found that rubber pipe line of my bike was cut down with any shard blade or any other things whereas I already drain out all the fuel before dispatching the bike. And also found many scratches on the bike. So I request you to kindly find out the culprit who cuts the fuel pipeline intentionally and take action against him, so that next person will not be get in trouble when dispatch the item through Safex. Thank you.

I am Shivanand Magadum, I have book a iron box from Belagaum 591309 to Guwahati 781027 on 24/03/2023, now on 01/04/2023 at the time of delivary my iron box his brocken. My waybill no is[protected]

My l e d tv missing mere ko mila nahi hai please help

My company sent me some gifts your delivery executive contacted me while delivering the package he demanding 200 rupees or else he saying I won't deliver

Delivery person name - venkatesh p
Mobile number - [protected]

Dear Sir.
I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...

Good morning sir,
this is c v ramana, my way bill number is[protected].
My complaint is this house hold goods items and one item that one is bicycle is pedall axcel was broken. How to claim.

Good morning sir,
This is C V RAMANA MY WAY BILL NUMBER IS[protected].
My complaint is this packing item one bicycle was pedal excell was broken.
What is procedure of claiming.

I have shipped my bike, duke 250 via safexpress from Delhi to Bangalore. Bikes side stand and the sensor is damaged heavily, rim paints, missing handle bar ends. I'm looking for an assistance here. The bike just ran 5k kms and now it's full of damages. I'm expecting safexpress to bare the charges of damages costs

My product has been arrived on 03/03/2023 in my nearest hub Siliguri. But, today I mean 05/03/2023 on this date still they did not come to me for reach the product. The last status is "Arrived 03 March 2023". If I call them, so they told me your location is too far from our office. So, give time to us & your estimated delivery time is 09/03/2023.
https://www.consumercomplaints.in/confirm-email/0f9126bb87de814f65001a289a56465f

Highly manipulative delivery guys by providing incorrect status. Customer support can’t even attend the irresponsible behavior of delivery packages