[Resolved] Safexpress — Bike damaged during transit | |
I have booked my bike from Palakkad to Lucknow on 28 Oct 20. Way bill No. 88796362. I received it on 17 Nov 20 at Lucknow. When I removed the package bike was in very bad condition. Windshield has been crumpled into several pieces, handle bar came down as some heavy weight kept on it, side mirror kept inside the seat cover became broken. Indicators broken ( it's ok because I have been told that it may break). The horrible thing is that I lost my bike key. The parcel guy told that he kept the key inside the pack. But it couldn't find. I talked to the safexpress office about the claim they denied. Very bad experience.
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Aug 8, 2021 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Dec 21, 2020 Safexpress Customer Care's response Apologies for the inconvenience caused, we have escalated your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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