[Resolved]  Safexpress — Compensation for Delayed Delivery (Waybill No.[protected] and Financial Loss Incurred

Address:

Surat

Subject: Urgent: Compensation for Delayed Delivery (Waybill No.[protected] and Financial Loss Incurred

Dear Safexpress Customer Service,

I am writing to express my deep dissatisfaction regarding the severe delay in the delivery of a courier with Waybill No.[protected], dispatched by Jyoti CNC from Rajkot to Parekh Wirecut in Udhana. Despite being dispatched on 2nd July, we only received the package on 7th July, causing significant financial loss amounting to ₹50, 000.

This delayed delivery has had a direct impact on our business operations, leading to substantial financial setbacks. As a result, we insist on immediate compensation for the incurred loss of ₹50, 000. It is only fair that Safexpress takes responsibility for the consequences of this delay.

Furthermore, it is concerning to note that despite the prolonged delay, the courier company was uncooperative in delivering the parcel on the 7th of July. Consequently, we were forced to personally collect the package from your facility. This is highly disappointing and unacceptable given the circumstances.

We expect a thorough investigation into the cause of this delay and a clear explanation of the actions taken to rectify the situation. We demand prompt and appropriate action to address this matter, including the reimbursement of the financial loss we have suffered.

Failure to provide a satisfactory resolution within a reasonable timeframe will leave us with no choice but to escalate this matter and explore legal options to recover the incurred losses.

We trust that Safexpress will prioritize this issue and demonstrate a commitment to customer satisfaction. We await your immediate response and a swift resolution.

Yours sincerely,

[Your Name]
[Your Contact Information]