[Resolved]  Safexpress — Bike damaged during transportation

Dear Sir,
I had booked my bike from Tinsukia ( Pin code - 786125) to Dhanbad ( Pin code - 862001) on 1/12/20.
The bike arrived in dhanbad on 11/12/20. On reaching the warehouse in dhanbad, I found the bike in damaged condition. Damages incurred
1. Front Modguard damaged.
2. Engine guard damaged.
3. Hole in gear box.
4. Front suspension damaged
5. Clutch lever damaged
6. Gear lever bent
7. Dent marks on petrol tank
8. Handlebar bent.
The images are attached.
Such service is not expected from safexpress.
On contacting area manager dhanbad, Mr. Akhileswar Nath Tiwari, I got no proper response. Kindly look into the matter and compensate the damages
Thank You
Manmohan Prasad
Waybill no[protected]
Mob no - [protected]
+1 photos
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Aug 10, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2020
Safexpress Customer Care's response
Apologies for the inconvenience caused, we have escalated your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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