Safexpress — Box damage

Address:

Bhatinda, Punjab

On 08 Apr 23 I had sent some household goods in some steel boxes and packages through Dimapur safe exp to Bhatinda . But when received at Bhatinda on 16 Apr one steel box got totally damage. Now either Dimapur office nor the Bhatinda office of safe exp take responsibility for the damage.
In view of the above I humble request to solve my problem and clear it who will paid for my steel box.