[Resolved] Safexpress — brass idol damaged (broken)

Mitthu Aish

from Gurgaon, Haryana

Address:

1132, new janta colony nit faridabad, Faridabad, Haryana, 121001

Hi my self rahul das i order the durga murti from shantipur nawadeep wb to faridabad from their end the courier they send is perfect at that time and today is 2nd oct i visited the safe-express palwal i myself pickup my courier from them i signed the page of receiving but when i reached home the product was broken.. From safe express kolkata team they send the perfect product from manufacturer but her its got damaged during loading in between kolkata to faridabad for that i lodge a complaint and request to senior team to take action asap on this

+2 photos

Was this information helpful?

No (0)

Yes (0)

Nov 8, 2019

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Safexpress Customer Care's response We are extremely apologetic for the inconvenience caused to you. We are escalating your complaint to the concerned department. Please allow us some time, we are arranging a call back for you.

Verified Support

Oct 03, 2019

Safexpress Customer Care's response Please share your contact details and waybill number to assist you further.