[Resolved]  Safexpress — Vehicle damage in transit

Dear Concern,

Waybill number[protected]

Consignee name- Praveen Kumar Patkar

Email - [protected]@gmail.com

Contact details : [protected]

List of damaged items 3 Item

Value of damaged items- 15, 600/-

Claim Amount - 15, 600/-

We have shipped our bikes from Leh to Hyderabad through Safe Express Logistics where we have paid the total amount in advance and also for packing 1500 extra .Mr Raju from Safe express leh Ladakh office took that extra amount for this worst package.


I told your guy about the packing to do at spot but due to non availability of labour its not done properly and by the time it reached Hyderabad to my address it's just a single layer of foam sheet which is useless .

Overall we have seen all our 7 bikes got damaged in this transit.

Damages -:

1. Petrol Tank got huge 2 dents and I need to replace it and many scratches.

2. Front side LED indicator is completely broken need to replace with entire new indicators .

3.Tailgate of the bike is totally damaged.

4 . Number plate.

5.Number plate LED light.

Kindly take up this issue on priority and resolve it at the earliest.

Thanks you

Best Regards

Praveen Kumar Patkar
+2 photos
+1 videos
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Aug 28, 2023
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2023
Safexpress Customer Care's response
We are extremely apologetic for the inconvenience caused to you. We have forwarded your concern to the concerned department. Our customer support team will get back to you soon.
Verified Support
Jul 10, 2023
Safexpress Customer Care's response
We appreciate your patience and support. As per our customer support team your case has been resolved. We look forward to serving you soon again.
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