[Resolved]  Safexpress — Concern for pickup

Dear Team,

I have raised the pickup request with request ID - REQ[protected].
It was confirmed that I will get a door to door pickup and drop (i.e.- from second floor to second floor). However, the person who came to deliver the cartoon box for packing didn't come to the second floor and I had to collect the box from the main gate.

He also informed me that even during pickup of the carton box he will not be coming to the second floor for pickup and I have to handover the cartoons at the main gate.

Request to kindly intervene and sort this out.

Regards,
Mayank Jalan