[Resolved] Safexpress — consignment received damaged : waybill no[protected] | |
Today i have received my consignment (Waybill no[protected] which is apache rtr 160 motorbike from chittorgarh to patna. It is sad to find that bike got damaged which is listed below: 1. Scratches on petrol tank and silencer (Exhaust) pipe. 2. Double stand of vehicle is completely bend and damaged. (Major damage) and needs to be replaced. This is mainly because of bad handling of vehicle while loading and unloading which could have been prevented. Damage value is approx.- rs 3000... (As vehicle stand only costs rs 2000.) Damage parts photos along with lr receipt is attached herewith. Expecting safexpress team to acknowledge that damage occurred due to manpower mishandling and please provide the compensation of damage amount so that further repairs can be done. Please let me know if any additional information is required. Expecting to hear from you soon.. Regards, Shivam kumar [protected] Was this information helpful? | |
Mar 20, 2021 Complaint marked as Resolved Resolved by safexpress Safexpress customer support has been notified about the posted complaint. Verified Support Sep 07, 2020 Safexpress Customer Care's response Apologies for the inconvenience caused. Please share your contact details so that we can escalate it to the concerned department.
Verified Support Sep 16, 2020 Safexpress Customer Care's response Our representative must have reached out to you, we hope that your concern is resolved now.
Verified Support Sep 19, 2020 Safexpress Customer Care's response We are escalating your complaint to the concerned department, our representative will call you soon.
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Pls look into.