Safexpress Complaints & Reviews

I have booked safexpress pickup, your people came on 22nd august 2020 to pickup my stuff, they gave me a receipt after payment with waybill number 86571419. I’m checking mat waybill number status since 21st aug evening and it been complete one day and it still shows waybill no not found....

I made a booking for pick-up on 19th August. Received communication from safexpress only on 21st August. I was told they will definitely pickup on 22nd morning. It is now evening of 22nd August and their representative just called me to say that their trucks have been stopped because of various issues. They can now come only on 23rd morning. They should just refuse service if they can't handle the load....

I have never seen such a poor delivery service. I had couriered two boxes. When the delivery was done, I received one box which was properly packed by Safexpress while the other box was just taped, and was in the tattered state.
Please check the image....

Hii, it is very embrassing to see that, after opening the cartoons three items found broken. I booked ceramic pots from Raw Galaxy Khurja and choose Safe express the most safe and reliable one to deliver, but unfortunately found 3 items broken (pics attached) which was delivered today. Hope u will see ASAP and initiate the refund. The items-
1) Small Lotus [protected]@ 82/-
2) Diamond bowl-2 @ 62/= 124/-
Copy of W. Bill and...

I used your service to get my things from Gurgaon to Dehradun waybill number 83814958. When I received the package, it was in perfeect condition but when I opened it, I sawtapping which I did was not there n new tapping was done with safe express tape. My watch (fitbit band n ots charger) is missing. Also someone put stone in my bag might be because there should be no change in weight. So this was done intentionally.
I tried calling...

Received damage and open cartoon box...

Dear sir
We have despatched the leather sample swatch on[protected] way bill no:83870537 the sample is very urgent till dated not despatched the cover...

We sent a consignment of 800 kgs from amritsar on 8 the august 2020 wide gr no. 86895266 withh delivery commitment of that it will be delivered by monday. But since then it is still not delivered till today.
I am very disappointed by the service provided by safe express. I made the payment for charges right away on same day but your team is not doing the job till today. Kindly get the consignment delivered at any cost today, the consignment...

Safe express in collaboration with furniture vendor desket liken (Amazon based vendor) shipped my product dated 13th aug; the employee jitendra suman behaved so bad, he left the packed sofa in the corridors of my building with no support and courtesy; if this is service you guys offer than i think it is high time for retrospection; i will ensure none of my circle face this kind of situation ever...

Your service provider at kattapana, idukki dist, of kerala charged 50/- per kg for a shipment and when asked she told me it's fixed by company, if so why other depo charging normal rates??? I need to know why you looting people who use your service. I will never again use...

I sent my domestic products including one microwave from guwahati to rishikesh on 4th august 2020 and received on 10th august. My valuable microwave was received all damaged. I want rembursement as per company policy for my damage. Pictures are uploaded herewith....

Booked our material on 1/08/20 for valsad to delhi, as per online check its found at delhi on 05/08/20, lr no: 87445649 on 6/08/20, but delhi office are not delivered yet today 10.08.20 at 4.00 pm, we call several time at valsad and delhi but they are not response, they are say meterial on theway to your door but still we are waiting and they say dont book material in our safe epress, so way you book this material, nownext time we dont booked...

Hi team,

Waybill number: 83684208

One package with household items was requested to be delivered from davangere, karnataka to gurugram, haryana. The package was picked up from home at davangere on aug 2 and delivered to gurugram on aug 9.
While packing our house people have verified all items were placed and box was sealed in front of them itseems, while we received the box was sealed. But we found that...

It's regarding waybill no 85817003.products has not been delivered to me yet on the 27th day. Products are already reached in kannur on 28/7/2020.I called your customer care several times and complained. But they are not at all taken any action.
It's more than 27days.
This way you're losing a big Costomer for ever and l wouldn't recommed safe express to any my friends ever again

So kindly take care
...

It's regarding waybill no 85817003. Products has not been delivered to me yet on 27th day. I called your customer care several times and complained. But they are not at all taking any action. Product is already reached in kannur on 28/7/2020.
This way you're losing a big costomer for ever and l wouldn't recommend safe express to any my friends ever again

So kindly take care
Thanks
Sudheesh k...

I'm complaining about my products not delivered on the 22day as well. My bill number is 81857003
I have 9 packages still not delivered yet. It is more than 22 days. As per the norms of the company it was to be delivered within 7 days
That's why we are choosing safe express other than any other corrieer company. Please look into the matter
My contact number is [protected]...

I used the service to get my stuff from gurgaon to dehradun. I packed the things myself and taped it. When i received the courier, it was taped with safe express tape, my taping was removed, things were missing from the package, my fitbit its charger and other few thing were missing.

When i called customer care, they didnt responded and i didnt get any solution.

Worst experince. Not a trust worthy service provider.br...

I've 2 royal enfield himalayan bikes still not delivered yet. It's been more than 14 days, it was to be delivered from jammu to leh and according to the delivery track it's still in srinagar since few days i don't know why it is taking so much time, as per the norms of the company it was to be delivered within 5 days thts why we choose safe express other than any courier company.. Highly disappointed with the service of the company. Please...

Sir/madam,
I can't understand why produce is moving here and there, without reaching me.
I m attaching my waybill below.
It more than a month after booking of consignment. I'm feed up of enquiring waiting for my consignment, now I'll file case, if I don't receive reliable reply.
The complaint number COM[protected]
Consignee name- Manpang. Way bill 85590154.

27/07/2020 08:41:32 AM Consignment...

I have sent two packages from Delhi to Shillong, Meghalaya on the 19/07/2020. I have tried talking to the customer care, no help at all. I have mailed them regarding this. Even the delivery person I tried calling and calling I wish to sue them now. I have no way to know the statuses of my packages and it is utterly disappointing for Safe Express to not care even a bit for their customers. Negligence and denial of services feom their part....