[Resolved]  Safexpress — Damage to vehicle during transit

Address:Chandigarh, Pune, Maharashtra

I shipped my bike from Safexpress Chandigarh on 2 June 2022 to Pune (Receipt No: [protected]). For better safety of my vehicle I didn't negotiated also paid packing charges Rs 1000/- too. Today I got my bike but my left indicator is broken and AUX light mount is damaged. Its been clearly seen that vehicle is not handled correctly either at the time of loading and unloading. Same thing I observed at Amritsar Safexpress, although there was a ramp to unload the vehicle but taking an shortcut but not using it, they pulled the vehicle out of the truck directly on to the road, resulting impact on the lower end of the motorcycle and bad impact on the suspensions.

My Bike is KTM Adventure 390 and yes spares are too expensive, I need the compensation for the same
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Aug 12, 2022
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Safexpress Customer Care's response
We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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