[Resolved] Safexpress — damaged bike | |
I recently transported the bike from Jammu to Pune and the bike has received some damages. The waybill number is 68123577. I had already informed the person name Mr. Sushil (+91 [protected]), Mr. Gaurav Sharma (+91 [protected]) (SafeExpress Jammu), Mr. Ramashraya Singh (+91 [protected]) (SafeExpress Pune) about it. Initially, I was going to ignore this minor damage but when I enquired it is worth Rs. 2500. They kept on giving me contact numbers of other people at Safexpress like a government office. Today I got a call from one more guy named Sarpunch D Chauhan ( +91 [protected] ). This guy simply said I was lying about the parts price and was trying to tell me to get it covered under insurance which I declined. I know they have manhandled the bike and that is the reason I want them to pay for it. This damage is caused because of the sheer negligence of people at Safexpress and nothing else. Moreover, my motorcycle had wheat flour all over it. Making it seem like they transported it with some goods carrier. Was this information helpful? | |
Jul 17, 2019 Complaint marked as Resolved After talking to a lot of Safexpress employees, they credited me the amount for damages. Safexpress customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 Safexpress Customer Care's response Apologies for the damages, please message your contact details to resolve it.
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