[Resolved] Safexpress — damaged boxes | |||
We were promised that the ‘safe express’ boxes would be delivered within a week. Even after 10 days, there was no communication. When we called the Bangalore office, the person said they were ‘searching for the boxes’. After yelling and demanding for delivery, the delivery was done the next day. But to our shock, the boxes were torn and damaged. Last year there was a plastic film wrapped around to protect the boxes, this time there was nothing. Dry Food items have spilled inside, and the quality of the service was terrible. Extremely disappointed and angry. Hope an action is taken ASAP. Was this information helpful? | |||
Jul 9, 2018 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 Safexpress Customer Care's response Apologies for the inconvenience, please share your contact detail to assist you further.
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 1 Comment | |||
Comments
Way bill no. 59764907, booked on 25.5 not delivered till 8.6. Updated my contact no. on 5.6 with your customer care, they assured me delivery on 6&7 june on my call but still its pending and a very poor service response from safexpress.
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