[Resolved] Safexpress — Delay delivery and Damage of my trunk box

bakarkol

from Mumbai, Maharashtra

Oct 10, 2021

Address:

SMQ 336/7 Akash Vihar Air Force Station Suratgarh Rajasthan

1 Sir, I have booked my house hold items from Suratgarh to Srinagar Air Force on 17 Sep 21. My items arrived at Srinagar on 24 Sep 21 but local dealer of Srinagar had not deliver my items until 06 Oct 21 when I have lodged multiple complaints through customer care and Suratgarh manager.he taken 12 days to deliver my items from Srinagar to Air Force Srinagar near about 5 Km.
2 My two steel trunk box damaged during carriage. In that one box got hole from upper side.
3 From Srinagar to Air Force Srinagar he loaded boxed on bikes it is serious issue.

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Nov 11, 2021

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2021

Safexpress Customer Care's response We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.