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Safexpress Complaints & Reviews

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Safexpress reviews & complaints page 17

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J
Jay Tomar
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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The delay in delivery of our material by safexpress.

Waybill NO. 96697654
Sir our material shipping date is 26 July, 2021 and arrived on same date but its still not delivered and not of delivery, I'm trying to contact on toll free and your safexpress expert from around 10days and yet not received any confirmation from them.
Every time I gets reply that it will be send in 24 hours but its been week everyday they say it will be delivered in next 24 hours but yet not out for delivery....
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S
Sunnykhajuria1234
Aug 23, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Lost of luggage (Item)

Sir, my Way bill number is 93010870 dated 28 Jul 21.My luggage delivery was from Kathua to Kanpur.But at Kanpur, I received out of five only four my items.Out of five, one item is wrongly delivered to me which is no my item( luggage).I received dozen o[censored]sed empty paint plastic buckets in place of my Qty-02 single bed Matress .Please deliver me my qty-02 single bed matress and take away the wrong (luggage) item delivered to me.Sir, I shall...
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Sarvesh Shahapurkar
Aug 22, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Wrong delivery

I had ordered belongings from my hostel room in Goa. It took a lot of time to get delivered, and was DELIVERED WRONGLY. My luggage was delivered to someone else and someone else's luggage got delivered to me.
On contacting Sunil ([protected]), who was in charge of this, told me that he will fix it as soon as possible.
It has been more than 20 DAYS and the issue has not been solved yet. This guy Sunil, and Safexpress Goa ([protected])...
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N
NAVEENT 2580
Aug 22, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Worst experience

I never see Worst experience in my life ... For 20km they taken to deliver 14 days...useless management....
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K
Khanbaba43
Aug 21, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received damage product in courier

For waybill number:[protected], for this consignment I have received my product as damaged....
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Kiranbala123
Aug 20, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Product not yet delivered-bill no#87420759

Regarding to bill no# 87420759, parcel was picked on 26th July from Delhi to be delivered to Imphal. I can see that it has already arrived at Imphal office on 14th August, but no call has been received from your end. I have already spoken multiple times with your team, vhowever no progress yet. Kindly make an arrangement to deliver the product ASAP.

Regards,
Kiranbala#[protected]...
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N
niranjan_sahoo
Aug 17, 2021
Aug 18, 2021
This thread was updated on Aug 18, 2021
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Delay in delivery of goods waybill No.91067988

Sir,

This is bring to your notice that you have received the consignment vide your waybill No.91067988 dt.11/08/2021 from Sunderam Surgicals, Chatrapati, Tamilnadu. We have tracked the consignment from your site it shows that the material reached at Bhubaneswar on 14/08/2021, but till date you have not delivered the same to us at Cuttack. The distance between Bhubaneswar to Cuttack is only 25kms. We do not understand what...
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S
sanrdp
Aug 12, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dkt No 97014687 , Not Delivered after so many commitments

Address:R D Plast Pvt Ltd., Naraina Delhi-28

Dkt No. 97014687, Dtd. 30th July To Ludhiana 6 Pkt. reached on 4th at destination city but still not delivered after many assurance and our customer is not happy. My service team is there for installation of product. and Safexpress guys are not honouring their delivery commitments and not bother to responding for this....
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S
sudhahar95
Aug 11, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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Parceled bike from Trichy to rishikesh

Address:Room no 78103, block no. 78, mbbs ug hostel, aiims Rishikesh, aiims, Mbbs ug hostel

I parceled my bike ktm rc 200 from Trichy to rishikesh on 05 /08/2021 from Trichy safe express courier office to rishikesh 249203. Bike got delivered 11/08/2021 today morn by 10:45am. Where bike stand and gear lever has been completely broken. I ll attach you the photo here. I can't use my bike because both stand and gear lever has broken. I can't even park my bike without stand. Please look into the issue and do the needy asap....
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M
Manisha Tirpude
Aug 9, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Product arrived but not delivered

Address:Raipur

My product has arrived but not delivered yet
Arrived date -07/07/2021 and today is 09/07/2021
My humble request to you plz arrange as soon as possible
Thank you
Regards
Manisha Tirpude...
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T
Tonymathew1122
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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Wrong booking

Address:Tony Mathew

Am Tony Mathew
Representing
Kallupurackal Trdaders
The Spice factory
Climate natural spices p ltd

We are manufacturers of spices
Last many years booking consignments through safexpress- kattappana- Idukki office
But by the last one year facing too much issues related to booking

Last one year more than 10 consignments booked to wrong address and wrong destination. After...
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A
AvinashSep1988
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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household luggage items got damaged

Address:Safexpress Jabalpur branch

I am Avinash Kumar, booked items from Jabalpur to Binnaguri. Total 17 items are there in which 03 Steel boxes are damaged, where as scooty and 02 bicycle are partly damaged. My booking No is 96071680 dated 25 July 2021. You are requested to take the favorable action for the same....
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C
carry23khasa
Aug 5, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Luggage lost

My parcel with waybill number 96134829 is not delivered despite sincere efforts from my side. Have been calling the customer care number but didn't recieve any support.
The branch manager at sringar is saying that 1 out of 3 bags is Missing.
Kindly look into the matter...
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S
Sheetal Vishwakarma
Aug 3, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the arrogant behaviour of your delivery boy and his reluctant behaviour to help lift the boxes

The guy Shekhar came to drop the boxes. He denied to lift the boxes and keep it to the house. While pick-up i mentioned to keep it on the first floor. He denied, he refused, he argued, used foul language but he didn't keep the luggage on the floor. Called many people nobody helped. This is happening twice . I am a regular customer of safe Xpress and from last two times i am facing this poor service. Waybill number : 96003221
Very...
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A
Arpita _Tripathi
Aug 3, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not delivered-95166624

Address:India

The shipment (waybill no.[protected] sent on 22nd July 2021 from Delhi to Mangalore hasn't been delivered as on 3rd August 2021.
The shipment reached Hubli(Karnataka) on 26th July 2021 and hasn't moved since then as shown in their portal. It's been over 10 days since the shipment left Delhi.
The customer care number is always busy, nobody replies on their customer care email, their supervisors don't pick up calls, their phones...
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वैश्य
Aug 1, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Damaged occurred to items consignment number 94038980

Address:Tezpur

02 steel box are damaged and one bycycles brake is worn-out and one bycycles bell is not found. i not satisfied with your service. And also late delivery of consignment....
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R
Roshan Philip Alex
Jul 30, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Vehicle delivery Issues

I parceled my bike from Kerala to West Bengal particularly in Siliguri(Refer:[protected]. I got my bike in bad condition. I cared my bike very much and was looking like new. But my heart was broken when I saw following defects
1. Bend on left side of handle bar.
2. Indicator switch complaint.(Left side).
3. Back mudguard hard pressed and become flat
4. Odometer glass scratched.
I contacted the people of safeexpress...
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M
Munish Pandey
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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About my product

Address:Vill-Barhad Post-vijaygarh Disst-Aligarh Pin code-202170

My product has arrived but not delivered yet Arrived date -24/07/2021 and today is 30/07/2021
My humble request to you plz arrange as soon as possible
Than you
Regards
Munish Pandey...
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वैश्य
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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In time' Non delivery of consignment

Address:Tezpur

My consignment number is 94038980 bookedon0 08 July from srinagar j and k to Tezpur Assam . which is not delivered till date. the consignment is reached at yourTezpur office on 28 July. But the consignment is not delivered till date. I was facing some problem due to non delivery of consignment and I reached with family before 03 days past. I booked the consignment for early delivery. Your J&k branch telling me for delivery time is maximum...
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G
Great Books
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Goods not delivered and getting excuses from the delivery persons

Address:Athipalayam, near Ranganathar Engineering College on Kovilpalayam- Thudialur Road.

Sir, Our consignment number 97366517 booked on 21st July and arrived at Coimbatore on the 25th July. On the 27th evening a person called but no sign of him. On 28th we had called up your local office on mob.no.[protected], the lady assured us that it w'd be delivered on 29th. on the 29th your delivery person mob.no, [protected] called us and promised to deliver the parcel. Later on he asked us if we could go over to NGGO colony and collect...
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