Safexpress — Delay in delivery and no response from customer support

Safexpress — Delay in delivery and no response from customer support

A Ankit Ahlawat 009 Apr 19, 2023 May 1, 2023 This thread was updated on May 1, 2023

Sir, I booked my parcel from muzaffarnagar to Leh vide waybill no.[protected] on 6th April 2023, , my parcel reached jammu on 10th April in the morning but after that neither it was delivered nor updated and i registered my case to customer support for delay delivery on 13th April (case no.:[protected] is not resolved till date, Sir, , still waiting for response from your customer support team, already 6 days gone after complain and 13 days from my booking of parcel, , still showing in Jammu, highly irresponsible action from your end.waybill photo attached Was this information helpful? No (0) Yes (0)
Safexpress customer support has been notified about the posted complaint.
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Safexpress Customer Care

from Gurgaon, Haryana

Apr 20, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please provide us with your contact details, name and waybill number to assist you further.

Ankit Ahlawat 009

Apr 22, 2023

Ankit Kumar
Airforce station Leh
Waybill no.:[protected]
Contact no.: [protected]

Ankit Ahlawat 009

May 1, 2023

More than 10 days gone but no reply from your side, , such a irresponsible customer service you have, , still my parcel is not delivered, , 25 days are gone but your response towards customer is illogical, , thinking to register case in consumer court and literally believe that you don't reply to this mail either.