[Resolved] Safexpress — delay in delivery of consignment waybill:60246175

manik_katyal

from Allahabad, Uttar Pradesh

Website:

safexpress.com

Way bill no:60246175
The consignment is booked from kanpur to phagwara on 22nd of may and till today i. E. 29th may it is not being delivered and while contacting your branch in jalandhar (Where the parcel is kept since 27th morning and is just 30-40 km from delivery location) they are telling to contact the booking office inspite of answering why the delivery of this consignment is not being made where as booking office is not answering calls highly disappointed about this behavior of your employees and also it was assured at the time of pick up that the consignment will be delivered by 26th of may but sorry to say that it is not being delivered till today which is not at all expected from one of the biggest logistics company in india as the amount of time taken and money charged is not at all worth for the service we are getting highly disappointed please arrange for delivery urgently

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Jul 3, 2018

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

May 29, 2018

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you shortly.

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Comments

iswarya sitiraju

from Gurgaon, Haryana

I have received torn and damaged courier. I have last few items and few items have been damaged. The company claimed that nothing will happen to the items. Yet I received it in a very damaged condition. In few places it looks like someone has intentionally cut the box. All my boxes have been damaged and has cuts which are done intentionally.