Safexpress — Delayed delivery and bad communication

Address:

121006

I used campus to home service for transporting vehicle from varanasi to faridabad. Even though the consignment reached faridabad in 3 days the faridabad office sat on it for approximately 5 days. They literally transported my vehicle through 700 kms in 3 days but they could not transport it from their office to my home (Approx. 4 kms) in 5 days.In addition to this they do not act in a responsible manner and do not respond well to queries.
It was sad to see that the company that made such good promises could not hold it due to negligence of duty shown by the people in the faridabad office. The least they could do was apologise to me but rather than doing so they keep on shifting blame on various departments.