[Resolved]  Safexpress — Delaying for send casting and submitting casting.

Sir,
I am Arun kumar. I am Working as Assistant manager in Ashok Leyland Foundry Division, Sriperumbudur, Kancheepuram district, Tamil Nadu. we sent a A4 head casting from M/s.ALFD, SPU to M/s. SURFACE FINISHING EQUIPMENT CO, Jodhpur, Rajasthan. After completed the trail they send casting through M/s. SAFEXPRESS PVT LTD. still now they are not send casting and they are not submitting Tax Invoice. They are asking for Advance payment for before dispatching of casting. But we unable process the Advance payment we are OEM manufacturing company. we already given the Purchase order copy for the Courier charges after the submit the tax invoice we process the payment. only submitting Tax Invoice. we already follow up more than 40 days. we already send request to safexpress courier to submitting Tax invoice. but still now they are not respond. If any damage of A4 casting- 4nos safexpress courier they are to be pay for the charges for damage casting. we attached the photo copy of Purchase order copy. kindly take complaint action against the M/s. safexpress courier to solve the issue to dispatch our goods without damage.

Thanks & regards,
Arun kumar M,
Unit planning Department,
Ashok Leyland Foundry Division, SPU.