[Resolved]  Safexpress — Delivery delay

Address:Kamrup Metropolitan, Assam, 785005
Website:[email protected]

Waybill no[protected]. Kannur to jorhat.
Sushil ca
During tracking showing item reached guwahati on 27 apr. Further no connectivity and confirmation. Contacted operational manager and area manager of guwahati. But the response was pathetic. Operation manager doesn't even pick up the phone. I am getting sms alert daily showing that consignment arrived at guwahati-11. What happened to the consignment at guwahati.
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Jun 12, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
May 10, 2017
Updated by sushil ca
Today is 10may and consignment not delivered at JORHAT
Verified Support
May 11, 2017
Safexpress Customer Care's response
Dear Sushil ji

Greetings from Safexpress!

We are really apologetic for the inconvenience you had to face due to lack of responsiveness from our end. Be assured, we are looking into the matter. Our team will get in touch with you shortly to update you about the delivery of your consignment. We will ensure that your consignment reaches you at the earliest.

Warm Regards
Team Safexpress
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