[Resolved]  Safexpress — Delivery delayed

Package contained urgent allopathic medicine sent by pure & cure health care pvt ltd from haridwar on[protected], as per way bill no: 68799139, promising the delivery on[protected]. it had reached the cochin godown on[protected], they never informed us nor none was picking up the calls, finally we went to their office on[protected] at muppathadom office, met Mr. Ajay who said they had lost the bill from their hand and admitted that it is their fault not to inform us. we were then informed to pay the amount of Rs 4862 immediately so that he will deliver the same within 2 hours. Now he is not picking up the phone nor the medicine is delivered. medicines to hospitals are already delayed by the safe express.