[Resolved]  Safexpress — delivery to wrong place

Address:781013

Dear sir/madam,

I am nivedita shroti, booked two parcel waybill no.[protected] and 61780319. Waybill no.[protected] was bike booked for hub delivery on 31/08/2018, while other booked for home delivery on 01/09/2018 from guwahati.
For hub delivery, they booked for delivery up to nanital, but after enquiry from toll free number [protected], on 08/09/2018, they told to pick it from rurdapur as nanital is not hub.
For your knowledge, i am attaching receipt of both.
This kind of behaviour is not expected from company. Please do necessary action and deliver me my stuff on urgent basis.
Regards,
Nivedita shroti
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2023
Complaint marked as Resolved 
SafeExpress executive based in Nanital helped and solved our complaint.
Safexpress customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1069
    Pending
    208
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information