[Resolved]  Safexpress — Excess billing

Hi, I am Malsawmtluanga owner of RALTE TRADERS from Aizawl, Mizoram. One of the package i got from Delhi on 25 january 2021 was charged excess due to incorrect pincode. Actually there is only one branch in Aizawl and the package was usually collected from the godown by me. I was charged safextension charge of Rupees 1500 only because pincode 796012 was written instead of 796001. I am writing this to the person concern to please reconsider the bill they have charged me. I ran a small farm with a low budget materials so for me 1500 is a very high price to pay. I am begging you to reconsider the safextension charge of Rupees 1500.
I have enclosed the way bill receipt number 91425372 below.

Malsawmtluanga
RALTE TRADERS
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021
Safexpress Customer Care's response
Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time our representative will contact you soon.
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