[Resolved]  Safexpress — Excess billing did not inform other charges

I book my parcel from patiala punjab on 16 12 2021 about 13 box n 103kg per kg the charge they told rs 20 so total amout they told me includ all the charge it will be 3500 or max 4000 thts y i send ths by safe xpress now the parcel reched here (kerala) the asking amount 8585 tht mns per kg about rs 85 this realy a costumer cheeting ma bill no is[protected] i[censored] are chrging this much amout u should inform early . So pls concider ma complaint seriosly and charge the exact amount please
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jan 27, 2022
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2021
Safexpress Customer Care's response
We apologize for the inconvenience caused, we are looking into the matter, kindly share your contact details as well so that we can assist you in a better way.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Safexpress
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1068
    Pending
    207
    Resolved
    718
    Safexpress Phone
    +91 11 2678 3281
    Safexpress Address
    Mahipalpur Extension, NH-8, New Delhi, New Delhi, Delhi, India - 110037
    View all Safexpress contact information