[Resolved] Safexpress — Excessive charging of shipping fees | |||
I have placed order from SB Sports, Meerut, Uttar Pradesh on 6th april 2021. And the SB sports has booked Safexpress on 7th April 2021 to ship the consignment from Meerut to Aizawl, Mizoram . My consignment weight is only 10 Kgs and the charged weightby safexpress is 20 kg. The Problem is that Safexpress has charged Rs. 3529/- for such small item whose actual weight is only 10 kg. As i am from Aizawl, Mizoram i only came to know the charges after the SB sports has shared the receipt the later day. Therefore there is nothing i can do from AiZawl. I felt cheated by Safexpess for charging excessively. I will be very happy if you can help me resolve the problem at earliest. Consignment Number : 94077952 Booking date:[protected] Yours Faithfully, Jonathan KM Lalpekliana Aizawl, Mizoram. Mobile : [protected]/[protected] Was this information helpful? | |||
Aug 10, 2021 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint. Verified Support Apr 08, 2021 Safexpress Customer Care's response Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, kindly allow us some time your issue will be resolved soon.
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