[Resolved]  Safexpress — Extreme delay in delivery

Its been 2 weeks since my order has been dispatched from Chennai and it is supposed to reach a place near Ananthapur which is 68kms away from the same. It has landed at Ananthapur and is stuck there for more than a week. When I enquired customer care, they say it is an extended area and they are not able to reach the concerned person. They keep asking for 1 business day each time. I have called them up thrice already and they kept saying the same. I would need a resolution to this at the earliest possible