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[Resolved]  Safexpress — FOOLED by the company executive and extremely UNPROFESSIONAL service

Address:380015
Website:www.safexpress.com

Waybill No. 50166974
I called Safexpress guys to transfer my trolley bag kept at my friend's location, from IIM Ahmedabad campus to Hyderabad, . They took Rs. 1030 from my friend and gave bill for only Rs. 830. They did not give receipt for full amount even on insisting; said Rs. 225 is for laminating, but sent the bag without laminating.

In Hyderabad, they sent a person for delivery who cannot read and write. He could not even read the address where the bag was to be delivered. The guy kept calling on my phone no. to seek directions and address. Extremely UNPROFESSIONAL and POOR service.

PLEASE refund the Rs. 200 amount for which you did not give the receipt.
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May 6, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Safexpress Customer Care's response Dear Rajendra, apologies for the inconvenience. We are arranging a call back for you from our customer service expert.

Regards
Team Safexpress
Verified Support
Apr 05, 2017
Safexpress Customer Care's response Dear Rajendra, please share your contact details, our representative would like to contact you.

Regards
Team Safexpress
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Comments

I booked shipment from ranchi to delhi eith proper packing charges also . After receiving when i opened the refrigerator, many of its crucial parts are opened and it is mot working now. Safex is not entertaining my complaint so please help me.

Rajat Anand
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