[Resolved]  Safexpress — Fraudulent transit bill and wrong parcel received,no action taken to track

Address:	Pune, Maharashtra
Website:	www.safexpress.com

Waybill no:[protected]
Booked a parcel of about 24x24x15 inches from Pune, Balewadi-411045 whose incharge is Bijesh on 14th April 2017 assured by the pickup agent Bablesh who assured it would be delivered to Bangalore pincode-560043, where I was the sender
After 11 days and a complaint they respond to the complaint that it was tracked and delivered the Fake parcel which was not mine and falsely updated that it has been delivered moreover the Transit copy which was given to me was a FAKE document with a completely different format than what booking acknowledgement or customer copy i had got at the time of booking and the transit copy had a FORGERY SIGNATURE of someone else as my signature in the space provided for Signature of Consignor/Sender.
After an instant complaint followed by another the following morning they asked for 48 Hrs then 72 hrs then said they arrange a callback which came after 3 days saying that it was unable to track!
Such reckless responsibility and hopeless people where after a day their corporate office person Mrs.Vishaaka calls me just to inform again she failed to track it and upon realisation of this FORGERY case transferred the call to her supervisor Mr.Abhishek who says that they have all the rights to FORGE my signature and he wants more time to track,
It is 9th May now around a month and all that remains is this FAKE parcel lying and nothing from them and they are unable to track my parcel is their reply