[Resolved]  Safexpress — Item missing and box damaged

Address:

kolkata

Safexpress manager,

Hi, We placed a shipment pickup request on 27th November 2021 which got delivered on 2nd December 2021. My waybill no was[protected]. which was delivered from Delhi to Kolkata.

When delivered i checked the condition of the carton which was completely torn from the sides.
The value of the package was 30k .
when i opened the box i found two items were missing in which 1 item was valuable product and it was not found inside the box.
1. Saree cost- Rs.7000/-
2. Sleeper cost- Rs-500/-

Carefully noticing the box was torn off deliberately from the sides. It appeared like whatever items were easily accessible was taken without disturbing the upper part of the box.

There cannot be any incident where things were fallen from the box as it is very clear items were stolen deliberately without disturbing the upper and lower deck of the box.
Kindly look into the matter asap. i never expected this from safexpress doing such a thing beaking there customer trust. its so unacceptable.
I would like to have refund for the items lots and a proper explanation to the situation
Please contact on [protected].