[Resolved]  Safexpress — Item stolen from the package waybill 83814958

I used your service to get my things from Gurgaon to Dehradun waybill number 83814958. When I received the package, it was in perfeect condition but when I opened it, I sawtapping which I did was not there n new tapping was done with safe express tape. My watch (fitbit band n ots charger) is missing. Also someone put stone in my bag might be because there should be no change in weight. So this was done intentionally.
I tried calling customer care but didn't get any solution. I tried to contact safe express team through email. No solution was given to me (complaint number COM[protected]). I submitted request on your portal as well but no response.
Look into this matter. Being such a good brand such things should not happen. This will impact on your brand and your services.
Please look into this and me the solution.
#shameonyousafexpress #safexpresspetheticservice
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Aug 13, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2020
Safexpress Customer Care's response
Apologies! We request you to share your complaint/contact details with us via DM so that we can assist you in a better way.
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