Safexpress — Items/goods missing from parcel box

Address:	400088
Website:	www.safexpress.com

Dear Sir/Ma'am, This is to bring to your notice that recently I had shipped two big parcel through Safexpress courier services from Mumbai to Bengal. To my utter shock when I received the parcel at Malda (West Bengal) I realized some of the item from the boxes were missing. As I had packed the boxes and shipped them myself I was more than sure that things were missing when I received them at Malda (as I reached home before the boxes arrived). But to double confirm it that items were missing from the boxes I came back to Mumbai and checked my locked room and Almira. The item missing from the boxes are some clothes (expensive sweaters and jacket), two pairs of leather shoes (one casual from the Brand CAT [cost 10999], and the other pair a formal leather shoes cost 3500], a wireless Logitech keyboard [Rs.2300], wireless Bluetooth speaker [2990], some fancy home decorative should cost around[protected]. The two boxes were sealed with Safexpress adhesive cello tape and the person who collected the boxex from me assured me that the company will further sealed it with artificial/nylon roped which are mechanically sealed but unfortunately when I received the boxes there was no nylon roped sealing. So what I presume that the perpetrator could easily cut open the cellotape sealing and took out things and sealed it back with Safexpress adehesive cello tape which are available with all Safexpress distributors/dealers/handlers. It is not only that I have lost my expensive clothes, electronics and other stuff but most importantly the trust and faith. From now onwards no matter how urgent or important it might be but I won’t be able to send parcel with them as I know there is high probability that they might do the same thing again. I would kindly request you to help me get my things or money back. I guess I am not alone there might be many such cases happening every day and unless they are made accountable they will keep doing the same thing with everyone. Please help me. Thank you, Regards, Noni