[Resolved] Safexpress — led tv screen broken

syedyaseen

from Pune, Maharashtra

Website:

safex

My way bill number is 52379478 dated 6.6.2017 for household goods transfer from jammu to mangalore. I received parcel on 20.6.2017 and on opening the parcel, i was shocked to see the led tv screen is broken.

I have opted for the insurance of the goods worth rs 2.0 lakhs with 27nos boxes. I request you to refund me the amount of led tv for which am attaching my tv purchasing bill (Rs 24500), way bill receipt of safex, images of my broken led tv.

Kindly do needful.

Syed yaseen
Am, mangalore intl airport,
Mangalore -575152
Ph:[protected]

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Aug 26, 2017

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Safexpress Customer Care's response Apologies for the inconvenience caused. We are escalating your complaint to the concerned department, you will soon receive a call from us.

Jun 19, 2018

Updated by syedyaseen Thanks a lot, safe express paid for damage.