I had chosen "safeexpress" service to send my package from bangalore to lucknow. It has been more than 15 days since my package has not even left bangalore, leave aside the delivery. The customer service is so pathetic that the staff does not even know if the package is at some of their bangalore hubs or lost. Trying to reach out to them more than a dozen times and never received a prompt response. I would like the company to be more sincere in their services and not excused for the lost or misplaced packages. This is highly disappoiting.
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Sep 4, 2018
Complaint marked as Resolved
Safexpress customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2018
Safexpress Customer Care's response Apologies for the inconvenience caused to you. Please help us with your waybill number and contact details to assist you further.
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