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Safexpress — Luggage booked didn't reach my home

It has been over 20 days when I booked my luggage with Safeexpress. The status for the past 5 days shows that it has reached my location but is still not delivered.
One of the luggage is yet to reach the final destination
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Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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